Planet Fitness in Minnetonka, MN, offers a welcoming, clean, and well-maintained environment for fitness enthusiasts. Located in the Country Village Shopping Center, this gym features modern equipment, various amenities like hydro massage chairs, tanning beds, and a 30-minute workout circuit. The staff is consistently praised for their friendliness and helpfulness, making the atmosphere inviting for members of all fitness levels. Affordable pricing, including a $10 monthly membership, and extensive operating hours further enhance its appeal.
While the gym excels in many areas, some issues reported by members include difficulty in canceling memberships and occasional lapses in customer service. The gym's judgment-free policy is appreciated, but members have noted a lack of squat racks and a few other minor inconveniences. Overall, Planet Fitness in Minnetonka remains a popular choice for an affordable and supportive workout experience.
Pros:
- Very affordable membership fees
- Friendly and helpful staff
- Clean and well-maintained facilities
- Modern and functional equipment
- Extensive operating hours
- Hydro massage chairs and tanning beds
- Convenient 30-minute workout circuit
- Black Card amenities like massage chairs
- Judgment-free workout environment
- Ample parking and spacious layout
Cons:
- Difficulty in canceling memberships
- Some customer service issues
- No squat racks
Location / Contact
- Address: 11323 MN-7, Minnetonka, MN 55343, United States
- Phone:+1 952-500-8627
- Website:planetfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 110 reviews.
The address is: 11323 MN-7, Minnetonka, MN 55343, United States .
The contact number is +1 952-500-8627
This service is listed under Gym .
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Matt h
4 years ago
Honestly This Minnetonka Location by far has the best Members Staff very energetic and always welcoming, My favorite Staff is Henrich always welcomes me By my name or as "Sir " very respectful young Man . also over heard him interacting with other members the other day while walking out and it just seems like he loves putting a smile on people's face , he gives compliments as well even told me that I looked like a stud on my way to work from this location.
Megan Buchanan
4 years ago
Loving this new location! Great layout, much more functional than others in the Minni metro. I’ve been a PF member for 15+ years in now 3 different states! Gets better every time!
Cathy Wilson
4 years ago
This planet fitness location in Minnetonka is amazing!! Both Chris and Matt helped with monitoring the 30 minute work out area!! It’s so nice not waiting for a machine since this specific workout area is regulated by a timer on the wall —and everyone moves on red and starts again on green. It makes it easy and efficient for time ..and stress free. Thank you Chris and Matt!!!!
Christopher huggett
4 years ago
I was banned from this location because I found a new job, put my two week notice in and they “fired” me my last day. Tried to go back and workout and they told me I wasn’t allowed at this location but was okay to go to the others... Being discriminated against because I found better opportunities,l. Never missed a shift, was voted best employee in the Midwest.... do the math. The district Jasmine still won’t give me a reason and the assistant Scott, who had to get spoke to about sexual harassment refuses to return my calls but yet I’m not allowed in the facility.
Savanna Milbee
4 years ago
Super Welcoming environment. Convenient location considering there was not anything close to Saint Louis park / Minnetonka. Chris always says hello!! super clean, friendly staff In general. Spa is elegant and easily my favorite planet. Also-Lots of basic equip that other planets dont have (Kettles, resistance bands, weighted ropes, p360, etc)
Shafin Ahammed
4 years ago
Not bad. But only thing I always dislike is, if you want to cancel the membership, you have to go to the branch physically, where you signed up initially. Sometimes we might get busy with other things in life and may not get time to go to gym for a while. They should allow people to freeze or cancel membership online.
Eric Wright
4 years ago
I use to give them five stars until I spoke with who claimed to be the fill in club manager at about 6:00 pm on 7/24/2019. I tried paying my bill with a different card than I had on file. She was very rude, short, unhelpful, and unprofessional.She said I had to come in person ( when I’ve paid over the phone with a different card on file before). I told her I didn’t have time because I work a lot And she was just being difficult and wouldn’t help.Over all just a horrible attitude and tone of voice. I’m very polite and friendly, and in no way deserve such lousy customer service.
Matthew Weinzetl
4 years ago
If you’re here after 10pm...just be aware that the staff at night can’t be bothered. Far too busy either, in conversations for an hour and a half at a time, or someone’s sitting behind the desk with headphones in and is too lazy to stand up and even check people into the gym. They’d rather just point at a piece of paper 3 feet in front of them and make you fill out a check in sheet.Also, what gym doesn’t have a scale? Kind of weird that this is a relatively new gym and it’s staff is already rather inadequate.
Ric Landers
4 years ago
Nice new and clean. I've been a PF member for three years in another state and their standards are fairly consistent. I do like the brand new hardware. And it's very convenient to my home.
Sarah Klosterbuer
4 years ago
So far I've been really happy with my membership here. I'm always able to use the equipment that I want - plus they clearly explain how to use everything which is important for a workout novice like me! I really like the 30 minute circuit they have too.