Planet Fitness in Coconut Creek, FL, is located at Marketplace at Hillsboro on 4291 W Hillsboro Blvd. This gym is known for its 24/7 operation, making it a convenient option regardless of your schedule. Members have praised the friendly and helpful staff, along with a variety of equipment and a clean environment. However, the gym has faced criticism for issues with management and cleanliness, particularly in the bathrooms and locker rooms. Despite some drawbacks, many members find it a comfortable and hassle-free place to work out.

Pros:

  • Open 24/7, very convenient.
  • Friendly and helpful staff.
  • Wide variety of workout equipment.
  • Clean and well-maintained.
  • Spacious with plenty of room to work out.
  • Great value for the price.
  • Offers amenities like Hydromassage and tanning beds.
  • No judgment zone, welcoming atmosphere.
  • Good social distancing and COVID-19 precautions.
  • Accessible for all fitness levels.

Cons:

  • Issues with management and staff rudeness.
  • Bathrooms and locker rooms often dirty.
  • Difficulty canceling membership.

Location / Contact

Rating Stats

4.5

out of 5.0

30 reviews
5.0
7 reviews
4.0
5 reviews
3.0
5 reviews
2.0
83 reviews
1.0

Reviews (130)

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This is a good place that's open 24-7. Download the app today and not only can you check in, there are many things you can do. Such as check if its busy or not. Also many perks you can get to save you money.

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Very clean and unique. It has so many great equipments to utilize. This location makes me feel very comfortable when working out! I’m still sore too which I love!

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Shon at the front desk at Planet Fitness in Coconut Creek (hillsboro blvd) is very rude. It doesn't serve people well. I don't know what you're doing here, you should look for a job that doesn't involve customer service. I was treated badly by her the 2 times I came to this gym. The first time I gave up training and went back home and this is the second time I try and I'm treated badly again. Seriously thinking about switching gyms because of this employee. I don't want to be mistreated every time I go to the gym, since Planeta's motto is “where you can always count on being respected, accepted, supported and celebrated”. I'm very disappointed.

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this is my home club and it is awesome. Staff is great and always remember my name. I wouldn’t trade this planet fitness for any other club in the market. The staff is friendly. The members are polite and the facility just got new cardio equipment, bikes, treadmills and elliptical, rowers and stair machines.

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I love the cleanness of this location, and the staff is very welcoming and the gym here is huge so there’s always an available machine. Keep up the great work!!!!!

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Was charged over $98 dollars over 14 days. I called another location at first and they told me ahead of time to go to my club because she knew ahead of time I was going to get overcharged. They lady told me please to call them so they could fix it. So I did and my club representative made me bring in 2 bank statements showing the charges. I paid a 41.73 dollar annual fee a 41.74 dollar monthly and late fee and then another 15 dollar fee. All through a 2 week period. I call back weeks later to get an update and instead of understanding and agreeing I've been overcharged they kept trying to justify the situation and told me I need to bring in 2 more bank statements because they manager never saw the note in the computer. I went in and they beat around the bush and try to just shoo you away. I wasnt going to waste my time printing 2 more bank statements showing the charges and bringing that back in as i already did that. Terrible customer service from the manager Christine. As well as the employee Shon working that day too. She told me i stopped the payment and just sat there shaking her head "if you didnt stop the payment". I didnt even stop any payments and it has nothing to do with the fact im being overcharged. Theres no help from from corporate so i have no choice but to go through the club. Going to change my club.

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Went in to use the facility. The rep named Madi,wouldn't let me use the gym without signing in. I didn't have my phone and she said I couldn't use the gym with out it.They have photos of the members so you can just you'll up the phone number. She said my phone number didnt show up. She just embarrassed me and made things very difficult to use the gym.I wouldn't go back to this one and I hope no one else uses this garbage gym too.

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First time at this planet fitness in coconut creek and it was a nice experience. The staff is pleasant 😁 and the workout equipment was available when needed. The only con was the ladies locker room. Needed to be more clean 🫧 …

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Hey I recommend coming to planet fitness. They have great workout equipment and wonderful staff. Mr. Mason at the front counter is a very cool guy and very helpful. He helped me with my membership and explained everything to me and it wasn't a bother for him. He has good patience and very understanding.

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SKIP THIS LOCATION, Manager has a Nepolean complex & wasn't loved as a kid.Extremely rude aggressive manager, the staff follows suit. Do yourself a favor and drive a mile down the street to another location. Never seen such a power trip with a staff in any other gym ever.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.5-star.

This business has 130 reviews.

The address is: 4291 W Hillsboro Blvd, Coconut Creek, FL 33073, United States .

The contact number is +1 954-289-3939

This service is listed under Gym .

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