Portsmouth YMCA offers a comprehensive workout facility and community space at 4900 High St W, Portsmouth, VA. With a strong focus on cleanliness and a friendly atmosphere, the gym provides equipment and classes suitable for all fitness levels. Members appreciate the two pools, saunas, steam rooms, and various family-friendly activities. The staff exhibit professionalism and kindness, enhancing the overall service experience.
Though Portsmouth YMCA excels in several areas, some customers have noted issues with childcare services and miscommunication regarding memberships and class schedules. It may not be the ideal choice for those requiring specialized amenities for younger children or seeking modern equipment.
Pros:
- Friendly and professional staff
- Very clean facilities
- Suitable for all fitness levels
- Two pools and multiple saunas
- Family-friendly activities
- Offers classes and programs for seniors
- Quiet and not overcrowded
- Good membership prices
- Positive community environment
- Variety of modern equipment
Cons:
- Issues with billing and membership management
- Limited amenities for younger children
- Old and outdated equipment in some areas
Location / Contact
- Address: 4900 High St W, Portsmouth, VA 23703
- Phone:(757) 483-9622
- Email:[email protected]
- Website:ymcashr.org
Rating Stats
Reviews (103)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 103 reviews.
The address is: 4900 High St W, Portsmouth, VA 23703 .
The contact number is (757) 483-9622
This service is listed under Gym .
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Caroline C
6 years ago
I love this ymca because it's smaller and cozy, not to mention nice and quiet. The machines are not really old imo, they're easy to figure out. I like how there's one little room devoted to the easier strength training machines, the whole layout is very nice and convenient. I'm in my late 20s but i so much appreciate the older crowd that comes to this gym, I'm just starting my workout journey so i don't really feel intimidated among them. Unlike other gyms that are filled with younger, super hot people who are probably judging me. But i digress...The only thing keeping me from giving 5 stars is some of the people at the front desk. They don't really greet me, I'm ignored when i walk in until i talk first. No one asks how they can help me. I'm not gonna call out anyone specifically, but there is one person in particular who makes me feel like i don't belong there, they are very curt with me and won't look me in the eye, nor will this person smile at me even after i smile at them.But i give the gym and atmosphere itself 5 stars all the way.
Robyn Day
7 years ago
Amy Jentzen
9 years ago
Stay away from swimming classes at this center. Mrs. Lockie has no idea of customer service.