Portsmouth YMCA offers a comprehensive workout facility and community space at 4900 High St W, Portsmouth, VA. With a strong focus on cleanliness and a friendly atmosphere, the gym provides equipment and classes suitable for all fitness levels. Members appreciate the two pools, saunas, steam rooms, and various family-friendly activities. The staff exhibit professionalism and kindness, enhancing the overall service experience.
Though Portsmouth YMCA excels in several areas, some customers have noted issues with childcare services and miscommunication regarding memberships and class schedules. It may not be the ideal choice for those requiring specialized amenities for younger children or seeking modern equipment.
Pros:
- Friendly and professional staff
- Very clean facilities
- Suitable for all fitness levels
- Two pools and multiple saunas
- Family-friendly activities
- Offers classes and programs for seniors
- Quiet and not overcrowded
- Good membership prices
- Positive community environment
- Variety of modern equipment
Cons:
- Issues with billing and membership management
- Limited amenities for younger children
- Old and outdated equipment in some areas
Location / Contact
- Address: 4900 High St W, Portsmouth, VA 23703
- Phone:(757) 483-9622
- Email:[email protected]
- Website:ymcashr.org
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 103 reviews.
The address is: 4900 High St W, Portsmouth, VA 23703 .
The contact number is (757) 483-9622
This service is listed under Gym .
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Jaquinton Lloyd
1 year ago
Gym is small and perfect if you don’t like an overcrowded gym. Plenty cardio equipment and basically everything you need from beginner lifters to advance. Only issue I have is bathrooms being locked after hours. People drink water and pre-workout during workouts so in natural someone has to use bathroom. Bathroom situation has to get better for after hours.
Matthew Deiorio
1 year ago
Have everything I need, thank you. Even have the lockers that can fit my size 14 boots. Lol
T T Scott
1 year ago
Great facility, Great staff but now that Covid has not been a huge issue they should go back to regular hours closing at 8pm weekdays & their weekend hours make it hard to find time to get a good workout routine,The Taylor Bend YMCA is open til 9pm on weekdays along with other YMCA facilitates
S B
1 year ago
I signed up for beginning swim lessons one summer and PAID for them. I bought new equipment (suit, cap, goggles, etc) and showed up for the first lesson bright and early. They let me sign in and go change and get into the pool. I waited in the pool ALONE for 20mins and noone came. I changed and went back to the front desk and was told the class had been cancelled a couple weeks ago for that term because noone else signed up.....when was anyone going to tell me? They let me pay my money, show up, and EVEN SIGN IN, and told me nothing. Noone had contacted me beforehand. The person at the front desk didn't even apologize for the inconvenience. Noone did. Dont waste your time here.
Cedrick Harris
2 years ago
Great Y everyone is nice
Tabitha Ward
2 years ago
I love this place. Excellent programs for kids!
laverne sheppard
2 years ago
Not really likeing the way the therapy pool has changed so drastically after the new year with no warning. At least give us a warning in advance just like you want us to give you a heads up if we have signed up to come and for whatever reason cant. You want us to give you a call or go online and cancel our spot.
Danielle Goodman
2 years ago
I signed my daughter up for summer camp and was told all the weeks was available. I didn’t hear anything the first day of camp so I called and was told my daughter doesn’t have a spot for the first week and she also didn’t have a spot for 2 weeks in July. Now I have to figure out other childcare options for those weeks. The reason for me signing her up was because I have to work and I thought this place would be legit. This is the first and last time I will be using them for childcare. Y’all took my registration fee knowing y’all didn’t have all the weeks available, this is a big inconvenience and this is unacceptable.
Daniel Griffin
3 years ago
Anne Arp
3 years ago