NSFIT Family Fitness

Must Ask for the fine print before signing up they will not offer it.This gym is about appearances only. I tried contacting them via emailFeb 3, 2021 and instead of complying with my request they stalled.after signing on I then found out : If you leave within 6 months you have to pay $100 to cancel contract; If you leave after 6 month marker you pay $50.I was out of town living in Arizona . For 4 months they took $29 like clock work sometime between the 8th and the 10th each month. Even if I blocked this merchant they have still been able to take the money. I have not been using the facility.Contracts make it legal to steal someone's money when a cancelation warning was not spoken about the day of signing? Then, finally, a copy of the contract was sent to me 2 months later. I did not know there was a contract; here was not mention of it Jan 7, 2021.Beware of gyms that elude the truth. Plus make sure the gym is using your fees appropriately. This gym over schedules employees that stand around twiddling their thumbs and flaunting their figures.Its all about there appearances and not substance NS Fit...Owner is all about being like the Joneses

If you’re looking for a place to only utilize the equipment and weights this gym is fine. If you’re looking for anything more, I would recommend going elsewhere. I was a member here for over 2 years. During that time we were promised many things that never happened. Even the website description for the offerings in Redding is wrong.They raised prices around 9 months ago claiming they were going to have more classes and new technology. These things still haven’t happened, yet prices are still sky high.The final straw for me was when a local college wrestling team moved into the group-classroom. They take up half of the space and block the group-class from accessing equipment. From what I can tell the wrestling team is there every night through the evening class times. We are paying a premium for this class and this is how we were treated. Anthony, who is in charge at NSFit, did not notify any of the trainers that this was going to happen and he avoided communication with me and others about this issue.A few weeks ago when I tried to cancel my membership I was told I had an annual contract and couldn’t cancel without penalty. This was a surprise because I had been in a month-to-month for over a year. I later found out my contract was changed when I started paying more for the group classes. I was never told they were signing me up for an annual contract. Nothing verbally or in writing. I never even signed anything! The front desk person texted me a code that I read back to her. Apparently, this code acted as a digital signature. Again, I was not told the reason for the code or what was happening to my membership.Finally things got resolved and I am free of this place. Bottom line, management does not listen to their members, has mislead customers about what they are paying for, and don’t put forth a visible effort to improve their business.Go elsewhere.

The gym is very welcoming and your not on top of each other when working out. My trainer Jeff is awesome he always pushes me and leaves me feeling great and more confident when I leave ! I have lower back issues and he customizes my workouts to help strengthen my weak areas. Highly recommend this gym and especially Jeff as a trainer if you need help navigating the gym or really pushing yourself.

I’ve never left a review anywhere but they did me so dirty here I feel it’s my obligation to let people know. This in no way reflects the staff as they are super nice, I just think maybe the management is horrible. I loved this gym initially but they change ownership way too often which results in lots of confusion. They wouldn’t let me cancel my membership unless I paid almost $300 worth of “charges” I accrued during the pandemic while the gym wasn’t even open. So I’m still being charged every month. They threatened collections and gave me a number to call to dispute but when I called no one answered. 🤷🏼‍♀️

Pretty average gym. Pretty clean and not too busy. The people at the counter are usually not very helpful. When they took over the previous owners they raised monthly membership without notice and they make it annoyingly more difficult than it should be to cancel your membership just a heads up.

Love this gym! Everyone always has a smile on their face and is willing to help out! Love the extra staff in case we ever needed anything!Very eco-friendly with the towels too!Lots of equipment and space to do my own thing and the included yoga and spin classes rock!

I love this place. I've worked out here since they opened and couldn't be more happy. I would even go as far as to say this is my favorite gym of all time. This gym is so spacious and easy to go from one exercise to another without the hassel of having to wait for equipment to open up and they have a ton of cardio equipment. The staff including the trainers are amazing and always willing to help. I would also like to say that Chris who keeps the place super clean is terrific. I would absolutely recommend this gym to folks that like a friendly crowd.

Pricey after Covid Shutdowns, but quality equipment and nice clerks.

Good gym, good equipment, but no pool lol

Always clean, great courteous staff and a wide variety of great equipment for every body, age and fitness goal. I love the hydromassager.