Planet Fitness in Richardson, TX, offers a spacious and clean workout environment with a wide range of machines and modern equipment. Located in Richland Village, this facility operates 24 hours on weekdays and has flexible weekend hours. The staff is friendly and helpful, providing excellent customer service. The gym is well-maintained, ensuring a pleasant experience for its members. While it excels in cleanliness and equipment availability, weekend staff shortages and inconsistent customer service have been noted. Overall, Planet Fitness is a great choice for those seeking a budget-friendly and well-equipped fitness center.
Address: 1306 E Belt Line Rd, Richardson, TX 75081, United States
Phone: +1 469-242-0467
Website: planetfitness.com
Pros:
- Spacious and clean environment.
- Wide range of modern equipment.
- 24-hour access on weekdays.
- Helpful and friendly staff.
- Well-maintained facilities.
- Budget-friendly membership options.
- Judgment-free workout zone.
- Several amenities, including hydro massage chairs.
- Convenient location in Richland Village.
Cons:
- Staff shortages on weekends.
- Inconsistent customer service.
- Early closing hours on weekends.
Location / Contact
- Address: 1306 E Belt Line Rd, Richardson, TX 75081, United States
- Phone:+1 469-242-0467
- Website:planetfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 100 reviews.
The address is: 1306 E Belt Line Rd, Richardson, TX 75081, United States .
The contact number is +1 469-242-0467
This service is listed under Fitness Center .
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Simply Katie
1 year ago
Super clean facility but working out inhaling the Fabuloso Fumes is horrible!! I quit using that stuff in my own home because it causes my asthma to flare up. Now I’m on a stair machine while the lady in front of me mops under the treadmills… my lungs are on fire and I can already barely breathe but to add chemicals on top of it is too much. Had to cut my hour on the stair machine to 30 mins and go lift weights instead. I know they need to clean… but maybe try something unscented.
ashie sal
1 year ago
I been coming in to this gym for a while know. Lately It has been super hard finding people in the front desk. What is happening in the weekends that I only see one person working?? They clearly need to schedule more employees on the weekends. I was not going to leave a review but this is just getting worse, I remember that this used to be a really clean place. Now I find machines dirty all the time and their bathrooms are a mess. I mean, I been seeing Amy by herself cleaning and working at the front desk. Nobody should be working at night by themselves, this is why we have buddy systems! To keep people safe. I been reading the reviews and it looks like I'm not the only one that feels like the gym has gone downhill!!! Honestly, not sure what is going on over there, but ya need to get your act together or I'm not coming in anymore.
mobtsers4
1 year ago
Thanks for being part of our Judgement Free Zone! And thanks for the five stars! Awesome members like you are the reason we do what we do. Have a great day, and we'll see you around at our Planet!
Sunflower 4522
1 year ago
Goods place. Goods price membership
Keke Brks
1 year ago
Very clean and organized and the staff is very attentive
Ashley Blake
1 year ago
One of the best planet fitness I've been to
Hoang Nguyen
1 year ago
I never back again in this place. The people Work there give bad costumer service. I had 3 bad experience and was the last, I was there because is close to my home but I don’t back again. PF put managers putting mind
Olivia Figueroa
1 year ago
I've been to 3 different locations and this location is by far my favorite. Very clean, very spacious, plenty of machines and the staff is always helpful and kind. I of course wipe my machines down before and after I use them but the fact that throughout my workout I see the staff adamantly cleaning the machines and the facility makes me feel at ease. It's definitely a great environment and I'm always excited to workout when I come here. Do wish the weekend hours were a bit longer but that's neither here nor there.
Sinoe C Cortes
1 year ago
Bad customer service. Very rude guys, when we ask about cancel merbership the people don't be nice whit us and whit my guest. Was september 05 11:05pm. And we ask about bring guest rules and he do everyrhing bad, very rude guy. This gym is not first time like that.
Kylo Ken_808
1 year ago
I loved this place when it first opened a few months ago. It was clean, especially the bathrooms, and the employees were friendly.Now it has gone downhill. The bathrooms are so disgusting, especially the showers. There’s never any staff in the morning. They’ve been replaced by a sign that says something like employee stepped out , we’ll be back.Speaking of employees, they don’t ever do anything expect stay in the manager’s office, or if they’re behind the counter, play with their phones. I never ever see them clean.They don’t even know how to turn on the tanning beds. Smh.