Retro Fitness in Richardson, TX, offers a welcoming gym environment with exceptional customer service. Members appreciate the gym's friendly and helpful staff, clean facilities, and a variety of updated equipment. Despite remodeling the space previously occupied by YouFit, the gym maintains an affordable membership with added benefits such as smoothie bars and free classes. However, some customers have faced issues with unexpected closures and membership cancellations. Nonetheless, the majority of reviews highlight a supportive atmosphere and effective workout environment, making Retro Fitness a popular choice for both beginners and fitness enthusiasts.
Overall, Retro Fitness stands out for its cleanliness, new equipment, and friendly staff, including notable members like Alicia and Bridget, who consistently receive praise for their exceptional service. Affordable membership options and a non-judgmental environment further enhance its appeal. The gym addresses customer concerns promptly, although occasional communication lapses regarding closures and membership cancellations can occur. Retro Fitness remains a solid choice for those seeking a well-equipped and friendly gym atmosphere at a reasonable price.
Pros:
- Friendly and helpful staff.
- Affordable membership fees.
- Clean and modern facilities.
- Wide variety of updated equipment.
- Free classes for lime members.
- Not crowded, even during peak times.
- Smoothie bar available.
- Non-judgmental and supportive atmosphere.
- Good value for money.
- Positive feedback for specific staff members like Alicia and Bridget.
Cons:
- Inconsistency in gym hours.
- Challenges with membership cancellations.
- Occasional unexpected closures without notice.
Location / Contact
- Address: 1301 E Belt Line Rd, Richardson, TX 75081, United States
- Phone:+1 469-802-5200
- Email:[email protected]
- Website:retrofitness.com
Rating Stats
Reviews (122)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.2-star.
This business has 122 reviews.
The address is: 1301 E Belt Line Rd, Richardson, TX 75081, United States .
The contact number is +1 469-802-5200
This service is listed under Gym .
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Michelle Murdock
11 months ago
Crooks!!I signed up for personal trainer and ended up having to move. They told me I had to come in to cancel my trainings membership. I went in and they continue to charge me every month.!!!
Christian Mata
11 months ago
Love the gym and the environment. Also really appreciate Bridget for helping me get my membership.
Yahya Hussain
11 months ago
10/10 gym experience, The brother at the front desk named Julio is a great guy and very friendly.
Evelyn Hernandez
11 months ago
Love Alicia’s positive attitude, I look forward to seeing her friendly face every morning !!
Samantha Wells
11 months ago
I’ve had a great experience with Retro Fitness so far. It was previously YouFit, but I never was a member there. They haven’t renovated yet, so the branding and layout is exactly the same as YouFit.The membership is cheaper than LA Fitness across the street for more benefits, a less crowded gym, and a much better/friendlier atmosphere and staff. Happy I made the switch to Retro!UPDATE: Amended my review because over the past two months the gym has been closed with no warning and for no reason as to why. It’s frustrating to wake up early, get ready, and drive to the gym only for it to be closed.
John
1 year ago
Watch out if you sign up for PT. Trainer never show up and they lie about cancellation. Good luck getting that refund because I have not seen it till this day.
Shannon Dasch
1 year ago
I've been a member since 2016 and seen this location go from YouFit to RetroFitness. I was worried with the change that all of the staff were going to change and that we would lose some of our benefits of membership. I was so happy that …
Angie Bell
1 year ago
Horrible.. cancel membership and signed proper paper work, return keyscan. Was hit on credit report. Very dishonest
HT Hammer
1 year ago
It's still setup the same as Youfit just a new name. As long as you show up before or after the high school kids decide to hangout and take up all the space it's a great place to workout.
ORVILLE DUPREE JR.
1 year ago
Wonderful gym. would highly recommend and Alicia is the best ever. I pray the company never runs her off. This gym has what’s needed for productive work out.