Retro Fitness in Richardson, TX, offers a welcoming gym environment with exceptional customer service. Members appreciate the gym's friendly and helpful staff, clean facilities, and a variety of updated equipment. Despite remodeling the space previously occupied by YouFit, the gym maintains an affordable membership with added benefits such as smoothie bars and free classes. However, some customers have faced issues with unexpected closures and membership cancellations. Nonetheless, the majority of reviews highlight a supportive atmosphere and effective workout environment, making Retro Fitness a popular choice for both beginners and fitness enthusiasts.
Overall, Retro Fitness stands out for its cleanliness, new equipment, and friendly staff, including notable members like Alicia and Bridget, who consistently receive praise for their exceptional service. Affordable membership options and a non-judgmental environment further enhance its appeal. The gym addresses customer concerns promptly, although occasional communication lapses regarding closures and membership cancellations can occur. Retro Fitness remains a solid choice for those seeking a well-equipped and friendly gym atmosphere at a reasonable price.
Pros:
- Friendly and helpful staff.
- Affordable membership fees.
- Clean and modern facilities.
- Wide variety of updated equipment.
- Free classes for lime members.
- Not crowded, even during peak times.
- Smoothie bar available.
- Non-judgmental and supportive atmosphere.
- Good value for money.
- Positive feedback for specific staff members like Alicia and Bridget.
Cons:
- Inconsistency in gym hours.
- Challenges with membership cancellations.
- Occasional unexpected closures without notice.
Location / Contact
- Address: 1301 E Belt Line Rd, Richardson, TX 75081, United States
- Phone:+1 469-802-5200
- Email:[email protected]
- Website:retrofitness.com
Rating Stats
Reviews (122)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.2-star.
This business has 122 reviews.
The address is: 1301 E Belt Line Rd, Richardson, TX 75081, United States .
The contact number is +1 469-802-5200
This service is listed under Gym .
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April K
1 year ago
Nice gym, none of my high school or college opps are there so it’s good. The lighting and atmosphere reminds me of a sam’s club or costco but with workout equipment. Clean, Nice, and great place for people who don’t want to see people from school, work, etc.
Chris Hendrix
1 year ago
Staff was super helpful and found the perfect month to month membership for me.Facilities are clean, plenty of free weights and cardio, and there's a deadlift platform!
Lynn Haddad
1 year ago
YouFit in Richardson Texas on Beltline is not even worthy of a 1 star and obvious why they are not accredited by BBB! Horrible business etiquette. We had to sign up for a membership in order to get a personal trainer, so did. They promised they would cancel our membership for any reason at anytime. We pay, sign up and the personal trainer never showed up! Instead of assigning someone else, management didn't even bother to call or fix it, they did nothing! Obviously we had no desire to continue our membership since a personal trainer for my son was the only reason we signed up! Then they turn us into credit collections.
jerm cast
1 year ago
Youfit is terrible, they make you go through so many hoops to cancel your memberships. Charge you with past due balances even tho you have auto draft. Needless to say i still havent been able to cancel my membership.
Anteneh Kebede
1 year ago
This place is not good even though they take money from direct from the bank and they are telling you you have late fee when I sign frist time they say that if you cancel before the your due date there's no payment but they asking cancelation fee I have never seen the place like this stop cheating people when you start they charge you 10$ only but they keep telling you anual fee two time of the month I don't recommend this place if there is negative starthey deserve one horrible place to work over there here
Delan Nelson
1 year ago
Very clean gym with a friendly and knowledgeable staff.Has everything I need in free weights and machines to get a thorough workout for every body part and cardio also.
Caren calderon
1 year ago
Super nice staff! Love the workout environment as well. It’s very spacious and filled with a lot of equipment!
Ronald Prado
1 year ago
Been a member for about 3 years or so. Enjoy arriving as soon as they open, but lately they've been opening late. Why? 5:00 am means 5:00 am.
Richard Tucker
1 year ago
Great gym. Friendly and helpful staff. Price is great and all the equipment is nice, new, and clean.
Daisy Yuridia Hernandez
1 year ago
Staff is very friendly. Alicia always welcomes us with very positive attitude. Gym is always clean.