Retro Fitness in Richardson, TX, offers a welcoming gym environment with exceptional customer service. Members appreciate the gym's friendly and helpful staff, clean facilities, and a variety of updated equipment. Despite remodeling the space previously occupied by YouFit, the gym maintains an affordable membership with added benefits such as smoothie bars and free classes. However, some customers have faced issues with unexpected closures and membership cancellations. Nonetheless, the majority of reviews highlight a supportive atmosphere and effective workout environment, making Retro Fitness a popular choice for both beginners and fitness enthusiasts.
Overall, Retro Fitness stands out for its cleanliness, new equipment, and friendly staff, including notable members like Alicia and Bridget, who consistently receive praise for their exceptional service. Affordable membership options and a non-judgmental environment further enhance its appeal. The gym addresses customer concerns promptly, although occasional communication lapses regarding closures and membership cancellations can occur. Retro Fitness remains a solid choice for those seeking a well-equipped and friendly gym atmosphere at a reasonable price.
Pros:
- Friendly and helpful staff.
- Affordable membership fees.
- Clean and modern facilities.
- Wide variety of updated equipment.
- Free classes for lime members.
- Not crowded, even during peak times.
- Smoothie bar available.
- Non-judgmental and supportive atmosphere.
- Good value for money.
- Positive feedback for specific staff members like Alicia and Bridget.
Cons:
- Inconsistency in gym hours.
- Challenges with membership cancellations.
- Occasional unexpected closures without notice.
Location / Contact
- Address: 1301 E Belt Line Rd, Richardson, TX 75081, United States
- Phone:+1 469-802-5200
- Email:[email protected]
- Website:retrofitness.com
Rating Stats
Reviews (122)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.2-star.
This business has 122 reviews.
The address is: 1301 E Belt Line Rd, Richardson, TX 75081, United States .
The contact number is +1 469-802-5200
This service is listed under Gym .
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BG AH
7 years ago
You just need to change your staff in the front desk. Very poor customer service and bad attitude. I was using the yoga hall but the guy in the front desk came and wanted me to get out,, whatta hell is that mean ? for what am I paying for ?! It's my first day but I had very bad experiences it's going to be my last month. I am not recommending to come anyone to this place. I used to go LA Fitness! Just they were charging an extra more 10$ but LA is the best Fitness club that I ever been!!! 😠😠😠ðŸ˜
Stefanie Jones
7 years ago
I love this gym! The staff is very friendly I have met some really great people. I love how they recognize their regulars and will even greet you by first name. The YouFit coaches are awesome as they will push and motivate you to be at your best. I just love love LOVE the Zumba instructor on Mondays and Wednesdays. If from some reason she is out for one of those days, I don't even bother doing Zumba and will just focus on the machines.