Orangetheory Fitness in Rochester offers an engaging and motivational workout experience. Located at 3340 Monroe Ave, this gym stands out with its exceptional coaches and energetic community. The gym provides structured, high-intensity one-hour group sessions that combine cardiovascular and strength training, making it easy to stay accountable and track progress. The welcoming environment and expert instructors ensure every fitness level feels challenged and supported.
Despite its many strengths, Orangetheory Fitness does have some areas for improvement. While their sessions are highly praised, some users have faced difficulties with the cancellation policy and felt unwelcomed by certain staff members. Overall, Orangetheory Fitness offers a vibrant and effective workout environment but could benefit from better customer service practices.
Pros:
- Expert and motivating coaches.
- High-intensity one-hour workouts.
- Structured programs with variety.
- Great community atmosphere.
- Convenient location at Monroe Center.
- Effective HR monitoring and benchmarking.
- Clean and spacious facilities.
- Energizing music enhances workouts.
- Flexible scheduling with mobile app.
- Friendly and supportive staff.
Cons:
- Strict and sometimes unclear cancellation policy.
- Some staff members can be unwelcoming.
- Higher membership cost compared to other gyms.
Location / Contact
- Address: 3340 Monroe Ave, Rochester, NY 14618, United States
- Phone:+1 585-445-7173
- Website:orangetheory.com
Rating Stats
Reviews (20)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.8-star.
This business has 20 reviews.
The address is: 3340 Monroe Ave, Rochester, NY 14618, United States .
The contact number is +1 585-445-7173
This service is listed under Gym .
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Sarah Fordyce
1 year ago
I've been to a few different studios out of state and I can say the Rochester studios have the best coaches! Very welcoming and helpful and always willing to help you make the most out of your workout. The workouts are fun and challenging but the coaches, staff and the community created are definitely what sets this studio apart.
Ed Goodsell
1 year ago
BEWARE of cancellation policy especially if your daughter/son is in college!!They recommended our daughter freeze her account instead of cancel however unfroze and charged her for another month!!
Michael Bryant
1 year ago
The location is convenient. Staff is friendly and communicative. Clean spacious gym, good equipment. You get everything you need. The price is reasonable. Locker rooms are nice, great air flow throughout.
H S
1 year ago
Very nice place! Clean and very organized. Had a great workout this morning. A full hour as well. Not 45 minutes!!Coach Taylor was great!!! Bridgette was wonderful explaining everything to me!! She's a sweetheart!!
Concetta Durso
1 year ago
best one hour workout. from friendly front desk staff to motivating coaches and members, it’s everything you could ask for in a gym. 10/10
Marisa Feeley
1 year ago
This is the first gym I've ever consistently attended. I love that the sessions are never the same and coached by someone who pushes me above anything I would do on my own. I love the ability to schedule my workouts. It helps me commit to showing up!
Alexa Clottin
1 year ago
Highly recommend OrangeTheory if you are looking to get in shape or change up your workout routine. I enjoy taking the early morning classes that are offered to start my day off on the right foot. Great coaches and a very positive workout environment!
Rachel Hjelm
1 year ago
One of the best 1 hour workouts you can get. I’ve been hooked. Jamie, David, and Megan are awesome and motivating coaches! Every time I’m in the Rochester area, Pittsford is my go to OTF. Keep up the awesome work!
Michaele-Lynne Jacot
1 year ago
OTF has been the only workout where I have seen results - quickly. I joined 5 months ago and have watched my body tone up ever since! If you’re a person who needs social interaction while they are working out to stay motivated I highly recommend!!
Lindsay Nicholson
1 year ago
The staff and Coaches at the Pittsford Orangetheory are great! They have always been very encouraging, supportive and motivating. It’s a challenging workout, but you’ll be glad you pushed yourself in the end!