Located at 12315 Crabapple Rd, Alpharetta, GA, Onelife Fitness - Crabapple Gym offers a range of fitness facilities, including a salt water pool, personal training, and various group classes like Zumba and spinning. This gym boasts a friendly staff and a clean environment, making it a popular choice among locals. Though well-equipped and favorably reviewed for its amenities, the gym struggles with some operational and customer service issues, such as cancelation policies, which have led to negative experiences for some members.
Overall, while the gym delivers on equipment and classes, prospective members should carefully review the membership contract and be aware of potential difficulties in canceling memberships. But for those committed to staying long-term, Onelife Fitness - Crabapple Gym provides a reliable and well-rounded fitness setting.
Pros:
- Friendly and professional staff
- Clean environment
- Wide range of equipment
- Diverse class offerings
- Salt water pool
- Affordable pricing
- Great personal trainers
- Family-friendly atmosphere
- Well-maintained sauna and whirlpool
- Convenient location
Cons:
- Complicated cancellation process
- Issues with billing and hidden fees
- Crowded during peak hours
Location / Contact
- Address: 12315 Crabapple Rd, Alpharetta, GA 30004, United States
- Phone:+1 770-360-9997
- Website:onelifefitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.7-star.
This business has 100 reviews.
The address is: 12315 Crabapple Rd, Alpharetta, GA 30004, United States .
The contact number is +1 770-360-9997
This service is listed under Fitness Center .
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Mike Boyle
1 year ago
Super clean facility. Well staffed and willing to answer all questions and make observations.Vinny Barone is a fantastic trainer!
Leslie A (Apricot)
1 year ago
Love my PT and staff!! This Onelife Fitness is well maintained. Only area of improvement is that PT members need a dedicated space. Please get rid of movie room and dedicate this space for PT (racks, benches, weights).
K S
1 year ago
Gym is really nice and staff is very friendly, just pray you don't have to ever cancel or you'll have to jump through hoops and pay more fees than make any sense at all. It's a shame, would loved to have recommended them. They say after every post like this that they can't find your account. They can, they just want it to look like these are fake reviews i assume which they aren't. The corporate office had no trouble finding my account and I already emailed them at the email address they said to email them at.
Nicholas Iezzi
1 year ago
I love this gym. I have been going to the one in Dawsonville because it is close to my job. I miss this one because you must immediately use a machine. I am returning to the habit of going in the morning but easier said than done.
Valentina Love
1 year ago
I have been going here for years but recently they have been declining , machines broken for months without being fixed or replaced . Tanning bed broken for months now , what's the point of paying for the membership if you can't use all the facilities. Then they play dumb like oh that just broke , umm it's been broke for months . I will be looking for a new gym.
Noneya Business
1 year ago
SCAM ALERT!! Signed up for personal training for 12 weeks. Trainer was late, didn't show up, scheduled wrong days, and was sick. Lost count of the sessions. Went to cancel when I thought I had 4 sessions left but found out there was 3 left. So they wanted to charge me another month for not giving them a 1 month notice. No empathy on their part. Came home canceled my credit card. Will never go there again. I think this is dome by design to scam you out of money. NEVER sign up with recurring payment. They can fleece your account, even if you put a stop payment on you card. Luckily, I do monthly payments but still cancelled my card out of an abundance of caution.Heads Up! The Auto Reply is just that, an auto reply. They are not responding to my email. Buyer beware. It is like the Hotel California. You can check in, but you can't check out!
Ryan
1 year ago
Closes super early on weekends for some reason
Audi Driver
1 year ago
Typical gym high pressure sales. After 3 months never used and decided to get a pro-rated refund. Was given a number to call, they said to call the GM at the gym. Left multiple messages with no return call. Sad as I had intended to rejoin after I was better organized/motivated but not now...
KidCancer
1 year ago
won’t stop bugging me to sign up for member ship and had a free day pass and still charged me nasty machines and girls just taking pictures only good thing is sauna rest is extra waste of stuff
David Champagne
1 year ago
Convenient location in downtown crabapple. Kids center, movie room, personal training, and other various classes including spin and hot yoga.