Located at 12315 Crabapple Rd, Alpharetta, GA, Onelife Fitness - Crabapple Gym offers a range of fitness facilities, including a salt water pool, personal training, and various group classes like Zumba and spinning. This gym boasts a friendly staff and a clean environment, making it a popular choice among locals. Though well-equipped and favorably reviewed for its amenities, the gym struggles with some operational and customer service issues, such as cancelation policies, which have led to negative experiences for some members.
Overall, while the gym delivers on equipment and classes, prospective members should carefully review the membership contract and be aware of potential difficulties in canceling memberships. But for those committed to staying long-term, Onelife Fitness - Crabapple Gym provides a reliable and well-rounded fitness setting.
Pros:
- Friendly and professional staff
- Clean environment
- Wide range of equipment
- Diverse class offerings
- Salt water pool
- Affordable pricing
- Great personal trainers
- Family-friendly atmosphere
- Well-maintained sauna and whirlpool
- Convenient location
Cons:
- Complicated cancellation process
- Issues with billing and hidden fees
- Crowded during peak hours
Location / Contact
- Address: 12315 Crabapple Rd, Alpharetta, GA 30004, United States
- Phone:+1 770-360-9997
- Website:onelifefitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.7-star.
This business has 100 reviews.
The address is: 12315 Crabapple Rd, Alpharetta, GA 30004, United States .
The contact number is +1 770-360-9997
This service is listed under Fitness Center .
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Mark D
3 years ago
Great staff, equipment, and entertainment. Work out while watching a movie makes the run/bike fly by.
Chris Talley
3 years ago
Love this gym.... Harold and Rebecca and everyone here is awesome and helpful.... highly recommend.... Money well spent every month
Erdem Aydin
3 years ago
I had my daughter registered to onelife fitness in February 2019 and at registration I specifically asked the manager whether we could cancel our membership any time we want. And he said we definitely can cancel any month we want. Due to our heavy schedule we could not take our daughter to fitness and asked them to stop our membership in March. They asked us to write them an email. We did but they continued to charge our Amex card. Then after a month I asked them again what to do. They said to send them not an email but a letter for cancelation. I did that too but nothing has changed. They continued charging my credit card. I asked Amex to inquire the case and Onelife told them that My daughter needs doctor report so that they can cancel the membership. Ten months passed already but they keep charging me. Please somebody help me to get rid of these people !!! These people our crooks and make sure that you don’t fall into same trap.
Tony Hood
3 years ago
Very disappointed in this location I worked out several times and I would say 12 out of 15 people never wiped down there equipment despite signs everywhere saying to do so, also walking around in locker room no shirt and barefoot just nasty, hell it's just sickening i can clearly see we will have an outbreak in there area of not all ready they just dont care. The club has done a great job putting cleaning stations out and signs but doesn't do much good if people just dont care!! Despite all of that your all in my prayers..
Alex Pacheco
3 years ago
Jessica & Amber at the front desk are the epitome of great role models. They make you feel welcome and genuinely care. The team they form creates a positive environment! Great range of equipment. Clean and professional. Busy at typical morning and Evening hours.
Paul Biesiadecki
3 years ago
The gym was ok. Good trainers and somewhat sanitary conditions. When you try to cancel your membership you get caught in a scam involving a nefarious ABC financial (I'm not kidding that's their name) and you will get the endless runaround while they contineto syphon money from your account. Thinking about joining?, don't. Thinking about quitiing? Do it now before ABC (already been conned) claims another victim.
Park Skelton
3 years ago
It has the feel of a luxury gym with a more affordable price. Most of the equipment is brand new. Plenty of weights and machines as well as open turf areas. It can get pretty crowded for an hour or too after work but pretty empty after that. Definitely one of my favorite places to workout.
Cameron Watson
4 years ago
Attended this gym for six months, nothing special rather small, but it's an ok starter gym.
Angie B
4 years ago
Friendly. Amazing childcare staff. Weights available even when busy. Great classes. Clean
Adil Efe
4 years ago
Not even worth wasting money in a gym like this. They are not honest with what they are doing, and every since I cancelled my membership they still are taking money. BEWARE OF WHAT THEY ARE DOING.