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Located at 12315 Crabapple Rd, Alpharetta, GA, Onelife Fitness - Crabapple Gym offers a range of fitness facilities, including a salt water pool, personal training, and various group classes like Zumba and spinning. This gym boasts a friendly staff and a clean environment, making it a popular choice among locals. Though well-equipped and favorably reviewed for its amenities, the gym struggles with some operational and customer service issues, such as cancelation policies, which have led to negative experiences for some members.

Overall, while the gym delivers on equipment and classes, prospective members should carefully review the membership contract and be aware of potential difficulties in canceling memberships. But for those committed to staying long-term, Onelife Fitness - Crabapple Gym provides a reliable and well-rounded fitness setting.

Pros:

  • Friendly and professional staff
  • Clean environment
  • Wide range of equipment
  • Diverse class offerings
  • Salt water pool
  • Affordable pricing
  • Great personal trainers
  • Family-friendly atmosphere
  • Well-maintained sauna and whirlpool
  • Convenient location

Cons:

  • Complicated cancellation process
  • Issues with billing and hidden fees
  • Crowded during peak hours

Location / Contact

Rating Stats

3.7

out of 5.0

33 reviews
5.0
8 reviews
4.0
3 reviews
3.0
11 reviews
2.0
45 reviews
1.0

Reviews (100)

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Great gym but why are you closing at 6 on Saturday and Sunday? Seems too early

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Great amenities for the price. Gym is always kept clean and staff very friendly 👌! …

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Top quality place, for a great price would recommend to anyone looking for a gym. Employees are some of the best around.

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Be careful. They will tell you they are signing you up month to month but put you in a year contract. I tried to cancel several times. They said I would have to pay a $59 cancellation fee and yet they are still drafting out of my account.

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Josh..some form of manager made excuses and actually blamed me, the customer, that his staff didn't place notes in properly about my desire to place my account on hold due to Covid. It isnt my fault that Covid has impacted their business. By not telling me correct information, I was charged additional fees in an attempt to follow the process and cancel my account. He then was flip and smart on the phone about the event. It only proves that my purchase if an elliptical and Peleton is better money spent that being part of One Life at Crabapple! Don't join...it isnt worth it

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This gym is short on plates for bench press machines. Incline bench press often has no plates available so you have to borrow from other places. Today I wanted to use resistance bands for rotator cuff exercises; after much searching I found them in the group fitness area locked up. When I asked for help getting them unlocked they told me the instructors have the keys and they couldn’t help.

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I like the gym, especially how the powerlifting area is separate from the main floor, but it seems like I’m always trying to find plates and barbell clamps. Not sure if it’s because they don’t have enough or if people constantly misplace them but dang is it frustrating.One of the trainers here, Chase is super awesome and I do look forward to seeing him here, however the management here could use some work. I brought up a piece of broken equipment and was given no response combined with a look of “wtf do you want me to do about this.” Equipment is still broken 2 weeks later as I’m writing this.Tons of teenagers here, but I’m finding that to be a theme of every Onelife these days so it is what it is.

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Stayed as long as I could stand it. When this place was owned by Atlanta Fitness it was good. The management here(Amber) and their corporate office just give excuses of why the gum isn't CLEAN? Why the employees are so unfriendly and the equipment is always dirty and no staff out cleaning...or why have sanitizer dispensers that are ALWAYS empty. Then they send out surveys...but never change their course of practice. So me and my girls are leaving and we are sharing with other members better options for fitness in our area...if they so choose

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The “complimentary” training session is like signing up to get pitched by a used car salesman for an hour. Hidden yearly maintenance costs just show up on your bank account w/ no warning. Quality of the gym overall is good, nice equipment and facilities but the customer service is most important to me and so I won’t be re-newing or recommending toA friend.

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Great staff but they are the only ones wearing masks except for me!

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.7-star.

This business has 100 reviews.

The address is: 12315 Crabapple Rd, Alpharetta, GA 30004, United States .

The contact number is +1 770-360-9997

This service is listed under Fitness Center .

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