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Located at 12315 Crabapple Rd, Alpharetta, GA, Onelife Fitness - Crabapple Gym offers a range of fitness facilities, including a salt water pool, personal training, and various group classes like Zumba and spinning. This gym boasts a friendly staff and a clean environment, making it a popular choice among locals. Though well-equipped and favorably reviewed for its amenities, the gym struggles with some operational and customer service issues, such as cancelation policies, which have led to negative experiences for some members.

Overall, while the gym delivers on equipment and classes, prospective members should carefully review the membership contract and be aware of potential difficulties in canceling memberships. But for those committed to staying long-term, Onelife Fitness - Crabapple Gym provides a reliable and well-rounded fitness setting.

Pros:

  • Friendly and professional staff
  • Clean environment
  • Wide range of equipment
  • Diverse class offerings
  • Salt water pool
  • Affordable pricing
  • Great personal trainers
  • Family-friendly atmosphere
  • Well-maintained sauna and whirlpool
  • Convenient location

Cons:

  • Complicated cancellation process
  • Issues with billing and hidden fees
  • Crowded during peak hours

Location / Contact

Rating Stats

3.7

out of 5.0

33 reviews
5.0
8 reviews
4.0
3 reviews
3.0
11 reviews
2.0
45 reviews
1.0

Reviews (100)

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Love the crabapple location. Staff knows my name and kids names. Members are friendly and the gym is immaculate. Cleanliness is huge and they're 10/10

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I have been coming to this gym for six years. I love the staff. I love the facility. I love the fact that they open so early for the Dawn Patrol. It really is the perfect local gym!

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Nice programs and facility. Except no pool. Also not recommended if you are here for less than a year. Getting out of contract because you moved is a huge hassle. I had to move after 6 months and it took the remaining 6 months to get out of the year long contract because the proof of new address with billings and other legal documents "get lost in emails". Got ripped off even after their policy clearly stated that I can get out of the contract without penalty if I happen to move out of vicinity of their clubs.

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Great gym. It's always clean, the staff is friendly, and it's never too crowded (even during lunch and after work lets out at 5). The expansion and new organization of the place opened it up a lot and added a lot of potential for exciting new exercises.

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While this gym has a lot of equipment and plenty of activities for adults to take advantage of, it's billing practices are downright shady and remind me of car salesman tactics. If you cancel your membership, you incur all these fees that they do not disclose to you up front. Their billing company ABC Financial is no help as they are just enforcing contract agreements and do not offer any sort of customer service to remedy billing disputes. Ultimately if you cancel you have to pay for another month's worth of gym time plus your fee goes up for going off auto pay. Then they don't even send you a final bill. They send text messages saying there is an issue with your account. One Life can do better than this. They just don't because they want your money...

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They will do or say anything to get you hooked onto those monthly payments. Remember gyms make their money off of the people who don't use their product but still pay for it. They charged me a "club enhancement fee" of 40 dollars ONE DAY before my membership ended because I was moving out of state. I have been a member of this club on and off for years and enjoyed my time there, but the people running this place are a bunch of con artists.

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This gym is the most amazing, friendly gym! Plus most importantly it has every piece of equipment you could ever want or need, a lap pool, spinning and any and every class you could ever want. I also you the personal trainers 2x a week. David has been incredible and has helped me to lose over 17 pounds already. I’m devoted to this gym! It’s my home away from home!!

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I was one of the first to join this gym before it was even built. Love it! So lucky it’s nearby. Great classes, caring and knowledgeable instructors, and super clean. The brand new Pool and jacuzzi are a big plus. Super nice members too. Definitely a top notch facility.

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We love this gym! We purchased memberships before the gym was even built and lived through the growing pains of remodeling. The gym is clean, the staff is great and the enhancements are wonderful! We do several group classes as well as work with individual trainers and exercise independently. We have our favorites, but we have enjoyed all the group class instructors as well as trainers. This is a very "family friendly" gym which gives a relaxed feel overall. I saw where others were upset about issues cancelling memberships. Not sure why they have had issues. We adopted two teens, added them, all the kids grew and moved out, some come back for summers, add tanning, drop tanning - the list goes on! We are constantly adding and dropping memberships and features and have never had an issue. You do have to put it in WRITING, which I know some techies can't grasp, but it is seamless then :) Highly recommend this gym!!

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Love it! Great staff, clean and John W is the best personal trainer I have ever had!

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.7-star.

This business has 100 reviews.

The address is: 12315 Crabapple Rd, Alpharetta, GA 30004, United States .

The contact number is +1 770-360-9997

This service is listed under Fitness Center .

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