In-Shape Family Fitness in Salinas, CA, offers a comprehensive fitness experience with a range of modern equipment and facilities, including an indoor basketball court, sauna, and hot tub. The staff frequently receives praise for their friendliness and helpfulness, contributing to a welcoming gym environment. Despite a few negative experiences, many customers appreciate the gym's cleanliness, accessibility, and ample parking.
However, the facility experiences issues such as overcrowded free weight areas, occasionally broken equipment, and inconsistent customer service. Some members have had frustrating encounters with staff and cleanliness in certain areas like the sauna and hot tub, affecting their overall experience.
Pros:
- Friendly and helpful staff
- Wide variety of equipment
- Clean facilities
- Indoor basketball court
- Sauna and hot tub available
- Service animal friendly
- Ample parking space
- Good atmosphere
- Special 'pink' room for women
- Convenient location in Harden Ranch Plaza
Cons:
- Overcrowded during peak hours
- Inconsistent customer service
- Occasional issues with equipment maintenance
Location / Contact
- Address: 1502 N Main St, Salinas, CA 93906, United States
- Phone:+1 831-276-0185
- Website:inshape.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 120 reviews.
The address is: 1502 N Main St, Salinas, CA 93906, United States .
The contact number is +1 831-276-0185
This service is listed under Gym .
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Brian Burton
6 years ago
The facility itself is actually fairly nice. And if they had a semblance of cleanliness this would probably be one of the nicest gyms in the area. But the lack of people reracking weights is probably the worst I've ever seen at a gym in my life. Also there are some strange people that work out at this gym. On almost every session you will have someone barking at people or screaming their guts out. I really need to get a legit gym membership because inshape is wearing out its welcome.Edit: Talked to the GM and he seemed like a good guy. Will continue to come in a couple more times but I'm at the point where this might just be a bridge too far.
Angie Lopez
7 years ago
Good afternoon Angie Lopez,Thank you for taking the time to rate our club and for the five stars. Have a good day! -Michael T.
SillyGoose421
7 years ago
The Gym is great all together. It has good work out machines, most staff people are really nice but the employee Crystal, is rude and always in a bad mood with costumers.
Carl James
7 years ago
I started going to In Shape back in September 16. I was out of shape and disappointed in how I let myself go over the years. I was able to connect with a great trainer, Jomar, who has worked with me over the past several months and helped me make great progress toward my fitness goals I was timid at first, but quickly realized everybody is there for the same reason and no judgements are made.Having a trainer like Jomar is great because he incorporates exercises that are simple and effective, and I would have never thought of myself. Also, the genuine encouragement and positive reinforcement goes a long way. Very happy I chose In Shape.
Drusilla Olvera
7 years ago
Been coming here for the last year. Only issue i have with is the price of the membership, considering ymca at least has a financial discount application. But it is worth the price if u constantly go almost everyday. There is a variety of equipment to use. The cardio section is great and looks mordern. The cross fit section is filled with excellent equipment for a good strength training challenge, and not to mention the great pink room with women-made equipment to put all women in a comfortable area. The staff is really nice and helpfull and def feel a welcoming vibe coming in. Restrooms look nice and the sauna rooms are well functioning. I wont be changing gyms anytime soon. 👌
Christina Chang
7 years ago
BullyingIt's my second time at this gym. I had a bad customer service or a bad person working there. My husband and I walked in with no one in front to scan, i told him maybe we should scan it just in case, but we walk away anyway. A girl worker stop us and told us to scan our ID. That wasn't a problem, it was a minor mistake. I turned around and said to my husband "see I told you". And impatiently wait for him.An older and taller man right next to the girl employee was MIMICKING and MUMBLING at me. As I walked away, I stared at him and he looked at me and POINT at me and say "yes you and your boyfriend" he still continue to mock me as I look at him.1. I am sad and disappointed that the girl employee stands there next to him and allows him to do that to me. She could have stop him.2. I told my husband what happen and he didn't took it lightly. Went back to talk to them and no one apologize. I have to deter the situation.3. If the old gentleman thinks I was mocking the gym, you are clearly wrong. And if he is the manager, he is very unprofessional.4. Do you know how long it takes for my husband to encourage me to go to the gym because I'm weak. And this clearly explains alot that I should have stood up during that situation. I would have assume the gym is encourage people like us to stay healthy both mentally and physically.5. My husband says we can always test out other gyms but no! I am going to stand tall and not going to let this little childish thing stop me just because I'm weak.I don't want anything from this but I hope that the workers there are suppose to stop bullying.
MMS954
7 years ago
I went for a 7 day free trial as many of my friends have recommended for the experience. However, one of the staff members ended up only giving me a one day free trial after telling him about 5-10 times that we wanted a 7 day trial. So now, I'm unable to workout for the whole 7 days I have to pay without trying it out. I would've payed for it after the 7 day trial but after messing up like that I'm never going back again. The rest of the staff says, that they're unable to help since they can only give out one pass and not allow another even if it was a mistake. Don't trust this gym save your money.UPDATE: The manager called me back and was willing to give me the 7 day trial. I appreciate his offer! But after the experience and what other people say bout the staff and people, I declined. Glad he was nice to help me, I hope everyone's experience is better
German Prado
7 years ago
Nice setup since the remodel. There's plenty of machines for cardio & to workout + free weights. The sauna and hot tub are cool features but I hardly use them myself. It's a fairly big gym with an indoor basketball court. The one thing that could be improved is making sure that the paper towel dispensers are refilled more often. There's plenty of parking, although it can get busy around 5-7 pm on weekdays. Friday evening and Sunday evening is when I find the gym less full.
Vladimir Salvador
8 years ago
Good afternoon Vladimir Salvador,Thank you for being a loyal member and for the five star rating. Have a good day! -Michael T
Hipolito Merino
8 years ago
Great breed