City Sports Club

Save your money. Extremely unprofessional staff. I had a personal training session booked twice. The first time the personal trainer didn’t even show up and the second time they made me wait a half hour to a SCHEDULED appointment. Would not recommend a waste of my time and gas twice

Unsatisfactory. They closed their sauna more than 30 mins before the gym’s closing time. The sauna and showers are not clean. They have 1 or 2 yoga mats for the whole gym. I would recommend the Sunnyvale location over this location.

Many of the employees at the front desk don't greet you at all. I've been going here for a year.I often saw that some of their employees didn’t even raise their heads from the phone to look at you. I told them and managers about this several times. But this does not help, they are also not friendly as always.One curly-haired employee with a beard and mustache just looks at you and keeps silent, even when you say Hello to him. Why don't they fire this kid. He is absolutely not suitable for working with clients.The manager, nice and friendly lady, said that she would fix that, but no, everything was the same.You come to the gym in a good mood, but after being ignored as a client, every time you enter the gym feeling disrespected by these guys. Although you pay money for be there! For what? To see how these kids at the first table were playing on the phone and treating you with such disrespect? So I canceled my membership in this chain.Managers teach these kids, your employees,to say the following phrases: “Hello”, “Hi”, “Welcome”, “Have a Great Training”, “Have a Good Evening”. That’s all! Why do they get money for? If they say even one of these things, that’s enough. You just need to be friendly and respectful with the client! Some employees are good though.

The gym is good, has all the workout machines. Gets crowded in evenings as expected.Zumba classes are great, there is one each day which is the best part!Love the zumba trainers especially sheila and yuki ❤️

The gym is great with good equipment and all but there’s a huge queue to use smith machine or any bench at the very least. This long wait demotivates you. Also the staff giving some personal training will never let you use that area though there’s no one using the personal training area, it was just empty for an hour. Very rude staff.

I came in as a guest and Rod at the front made sure I knew my way around and had a quick and easy check in. I'm looking forward to becoming a member after my pass expires.

The gym is wonderful, but I do hope they could provide paper towels in the bathrooms. Unfortunately, the women's restroom lacks them, which becomes problematic, particularly after using the sauna and sweating. Pleeeeeease provide paper towels!!!! ☺️

The gym is nice enough for the area, but the representative that I was with exhibited stalker-ish behavior when it comes to phone calls. It was only a few hours after signing up for the 3-day free gym pass that they call me asking me(practically demanding me) the time frame of when I would come in to check out the place and sign the waiver form. I'll be honest I thought that was weird that they were calling right away because I wasn't planning to go in that day and I never had any other gym so needy like this. And I still had the whole month to use the pass. Also in less than five days of when I signed up for the gym pass I already got two phone calls from the same representative number. Sorry too much and pushy for me. I shouldn't be surprised since most gyms are quite pushy to bring in and retain new members, but this ain't it.

Dirtiest of the lot In my opinion. the club I usually go to is the one in Sunnyvale. I also go to the one in Mountain view El Camino and the one in Monterey. Decided to try another one for a change and boy was it the worst!Only one or two mats to stretch. Not a biggie. Equipment, just about the same as the one in Mountain view. Not too many, just enough. But the bathroom was the worst! Mold over the shower curtains, hair in the drains, water standing on the floors. Ugh! Never again. Too bad. This is the only gym with Punching bags.

I was considering if I should switch to a different gym and Anthony showed me around the gym. He is very considerate and patient. I do like this City Sports Club location as the people are less comparing to the other ones I visited and they provide lots of amenities, such as swimming pool, sauna, group glasses, multiple set of weights and machines. It works for me for the price. I would recommend.