VillaSport Athletic Club and Spa

Villa Sports and Spa offers a luxurious escape with its impressive facilities. The well-maintained sports amenities cater to various interests, from fitness enthusiasts to those seeking relaxation. The spa services are top-notch, providing a perfect balance of rejuvenation and tranquility.

Initially rated 5-Stars, but for the prices the overall quality of services leaves something to be desired. Emailing them to get something fixed is more often than not stressful. There doesn't seem to be any sense or urgency to address concerns. That said, the gym is incredibly clean, facility café is generally good, the locker room area is tended to regularly. For a $170+ a month I expect better customer service, but absolutely recommend checking it out for yourself. It's luxurious.

Don't get fooled by the expensive membership of the gym and its advertisement. I doubt how they will be able to provide you, your car, and your kids a safe place when they don't even have basic security around their facility.My car was hit and run in the VillaSport parking lot recently. The estimated repair cost is above $15,000, and my car is only one month old. It was in daylight and my car was perfectly parked in the center of its parking lot. When the accident happened, I went to ask one of their managers to take a look at the scene, and I asked him if he could check their videos. Later on, I was informed that there was no single video footage in the area. However, they have “camera in use” signs all around. I'm not trying to say that it's VillaSport’s fault that my car was hit and run, I was shocked at how this place lacks basic security. The gym advertises itself as “ the only place where fitness, family, and community all come together. In fact, they don't care. For an individual membership costs $150/m, this place could do better to provide the minimal peace of mind to its members when they come to the facility.Furthermore, after left several messages to the management to check if they found any information about the accident, guess what? They just never return my call.

Well this one star is for member services and for girls at the front desk. When I first got my membership, I was told I will get $75 gift card, unlimited access and many more promises. But once you get membership, the whole attitude changes. Depending on what you are wearing to your appearance the front desk girls ether interrogate you and deny access or makes you check in multiple times claiming it didn’t go through. Very unprofessional, bad attitude, no customer service. Also they LOVE kicking out members from the pool rudely just because the instructors didn’t reserve spot for swim lessons. also the most funny part is this big gym does NOT have scale to measure weight

Difficult to review maybe 3 1/2 to 4 ! A single membership seems reasonable for what they offer but adding kids on is pricey. The cleaning staff is incredibly friendly and their are a lot of amenities to offer.Weight room is kept very clean but weight machines are crowded. Lots of cardio options and plenty of dumbbells. Basketball gym is nice and there are always pick up games.The cafe food and smoothies are not worth the price and the cafe attendants don’t seem to know how to make the items listed. It’s definitely not worth the wait at the poolside cafe and they never serve the full menu. Have not tried the coffee.The showers and saunas are hit or miss depending on the day. I go for the amount of pools they have available for lap swim and locker spacious rooms.Kid care 9 and under is fitting for their age and 13 and up can work out. My 10 year olds have no interest in the kid club. I’d say for the price and the promises you’d have to live nearby and have plenty of time to take advantage to make it beneficial.

The gym is great, don't get me wrong. All the employees, trainers and instructors are awesome.With that being said, The gym has really gone downhill. Lockers are dirty and unkept. I spray and wipe mine down with a towel before every use. There is also a problem with towels. They're often times when towels are all gone. The large bath towels and the smaller gym towels. Are there not enough employees to wash towels and keep them stocked. People lay good money for the membership.They need to impose a nudity policy. I'm not paying to see that in the locker. Especially when. You have kids, and teens under 18 allowed in the locker room with older men.I like this place mainly for the classes, big weight room floor, amenities like the steam room, sauna and pool but most of all because it's very close to where I live.

Beware of falling into the trap of expensive membership for child care at this place! They will do everything in their power to reject your application and make excuses to avoid taking care of your child.In 2022, when my wife was pregnant and close to giving birth, we joined their membership program, which was quite costly, around $250 for two individuals. Unlike other gyms that allow free guest visits, they initially charged $30 for each guest after their first visit. Later, they changed their policy without informing us and started charging $40 per guest without any free first-time visits. Despite this, we continued our membership because they claimed to offer "free" child care in the future. However, when our daughter was born and reached around 1 year old, we decided to bring her to the gym and include her in our membership. Shockingly, they rejected her application on multiple occasions, providing different excuses each time. Initially, they claimed she needed to be 6 weeks old, even though she was already 11 months old at the time. Then, they insisted that we manually add her to their subpar online account system, as the staff couldn't do it themselves (which was quite peculiar). So, we added her manually online through our main account. On the third attempt, they told us that the account we used to add her wasn't the "correct" one and refused our request.This kind of behavior is completely unacceptable. As customers and parents of a 1-year-old, we don't have the time to deal with all the excuses this gym uses to evade their promised child care services. If they are understaffed in the child care department, they should have been transparent from the beginning instead of deceiving customers with various excuses to discourage them from bringing their children. I urge anyone considering this membership to thoroughly reconsider their decision. Paying $250 a month for two people is exorbitant for just gym and pool access. It's simply not worth it. As for all the benefits they claim to provide, they only exist on paper and the fancy flyers they send to your home. Don't be deceived.

I'm a member of VillaSport, but the people who work there are less friendly than the other who work sports club and they act like the owner of this sports center. The attitude towards members is probably the worst at any club I've been to.

Beautiful and big water park. Great for the entire family specially on hot day. Villa Sport offers a lot of other activities. This is by membership. But can get a day pass if you know of a member.

Good selection of cardio and weights here!This place is kid and family friendly.I like the air quality here and majority of the equipment is on the cleaner side. There can be more wipes station around.For the women shower area it could be cleaner. There are lots of clumps of hair and pretty slippery.