24 Hour Fitness in El Cerrito, CA, provides a wide variety of equipment and classes and has a dedicated staff, but it has some notable issues. The gym offers a good selection of weights and machines, a heated pool, sauna, and friendly staff. Many members appreciate the variety of services and equipment available. However, there are consistent complaints about cleanliness, broken equipment, and lack of proper maintenance. While some members find it satisfactory for their needs, others express dissatisfaction with the facility's overall upkeep and management.
Pros:
- Wide variety of equipment and machines.
- Heated pool, sauna, and steam room available.
- Friendly and helpful staff.
- Plenty of parking space.
- 24-hour access on most days.
- Good selection of classes.
- Convenient location.
- Nice atmosphere for workouts.
- Adaptive to member needs.
- Affordable membership options.
Cons:
- Consistent cleanliness issues.
- Frequent complaints about broken equipment.
- Crowded during peak hours.
Location / Contact
- Address: 10636 San Pablo Ave, El Cerrito, CA 94530, United States
- Phone:+1 510-900-6279
- Website:24hourfitness.com
Rating Stats
Reviews (121)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.6-star.
This business has 121 reviews.
The address is: 10636 San Pablo Ave, El Cerrito, CA 94530, United States .
The contact number is +1 510-900-6279
This service is listed under Gym .
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Nola Susan
2 years ago
Quite a few machines are broken, mostly stationary bikes. Not too many wearing masks. Don’t see too many wiping machines down, except the staff which leaves the front desk bare, which people just walk in with no check in. Went there last night at 9:45 pm and place was jam packed.The music playing was heavy rap very very loud. Please keep the music to iHeart radio! I have my own music with covering my ear headphones, but could still hear the damn rap music. If I wanted to go to a rap concert I would. Please fix this! I was told that ONLY MANAGERS can control the music. Please fix this!
Jasmeet Singh
2 years ago
This gym has some pretty cool equipment like a hip thrust machine, some prime arm equipment, a kabuki swiss bar, and a cool standing calf raise machine but it doesn't have a dang hack squat haha. That's why I took off a star. Other than that this is the best 24 hour gym I've been to so far. Clean and very modern looking.
Jesse B
3 years ago
If I can give zero stars I’d do that , bad customer service
SproutSprawl LLC
3 years ago
have been a member for over ten years, this location turned me away...
JTC Intl
3 years ago
Arezoo Zand, Operations Manager should be fired...horrible follow up and poor customer service...
Chris James
3 years ago
Too crowded. I dont understand what makes this location a super sport besides the newer equipment. Very limited space and always waiting for a machine.
Californify
3 years ago
They keep increasing price, but quality is quite below desired. And it's always freaking crowded.
belal abdulhadi
3 years ago
No towels, cardio machines do not have entertainment. Less machine verity than the average super sport. Hard to believe it’s called a super sport, should be called super crowded sports. Would have put zero stars but two are for cleanliness.
Jim Dorst
3 years ago
Unfortunately, I agree with many of the recent comments. The facility has simply been allowed to deteriorate. Showers are becoming unusable - mildew, drains filled with ??, vent screws rusting out, no plastic bags for wet clothes anymore, sauna vent kicked in and ignored for a month, drains lining the pool poorly (if ever) cleaned. Clearly the manager has either a room temperature IQ or, most likely, doesn't care.
Bill
3 years ago
Been there from the start and its been all downhill. Not clean if you look closely you'll see bugs/sludge in drains and showers, dirt caked in sauna. Broken vents, shower heads, shower handles, swimsuit dryer, and even the plastic bag holder. All broken and Jimmy rigged at best never fixed properly. Need a solid manager who has pride in their job.....it shows that they have none. These fixes would be fixed out of my pocket before I would let it go several months until it reflects poorly on my job. Wheres a zero star button when you need one. *UPDATE* CANCELLED ACCOUNT