24 Hour Fitness in El Cerrito, CA, provides a wide variety of equipment and classes and has a dedicated staff, but it has some notable issues. The gym offers a good selection of weights and machines, a heated pool, sauna, and friendly staff. Many members appreciate the variety of services and equipment available. However, there are consistent complaints about cleanliness, broken equipment, and lack of proper maintenance. While some members find it satisfactory for their needs, others express dissatisfaction with the facility's overall upkeep and management.
Pros:
- Wide variety of equipment and machines.
- Heated pool, sauna, and steam room available.
- Friendly and helpful staff.
- Plenty of parking space.
- 24-hour access on most days.
- Good selection of classes.
- Convenient location.
- Nice atmosphere for workouts.
- Adaptive to member needs.
- Affordable membership options.
Cons:
- Consistent cleanliness issues.
- Frequent complaints about broken equipment.
- Crowded during peak hours.
Location / Contact
- Address: 10636 San Pablo Ave, El Cerrito, CA 94530, United States
- Phone:+1 510-900-6279
- Website:24hourfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.6-star.
This business has 121 reviews.
The address is: 10636 San Pablo Ave, El Cerrito, CA 94530, United States .
The contact number is +1 510-900-6279
This service is listed under Gym .
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Shampoo Chan
10 months ago
Everything is great, why don't they make a hotel where it's cleaned by the members? I only have to pay some 400/ year I'm upset other places are way expensive. The showers are the same as rooms and if it was marketed as a hotel the business pays for itself. 400/year for a shower and a personal room offered regardless of the reason! Look at the policy, it's basically a shower and room for only 400/year. I would pay 400/year for a place with only outlets and no shower that runs for 24 hours for studying. Maybe instead of equipment there are non electric lockable sleeping pods
Cyrus Maher
10 months ago
Modern facilities with lots of amenities. It was just so busy any time I went (6am, lunch, 8pm) that I was almost never able to do the workout I wanted. The gym etiquette doesn’t make things better. Instead of getting up and letting people work in, people camp out on machines for long periods. When I did politely ask to work in, people seemed bothered by it, unlike at other busy gyms. Weights are often not where they’re supposed to be, and I had to consider buying my own weight collars because they were nowhere to be found.
james vaughn
10 months ago
Started off here. The mold is what gets me. And the machines are dirty inside where the weights are encased. The vents in the bathroom as well nasty. Staff meh, a couple of workers are ok. Very young kind of crowd so best times are around early morning like 1am to about 6am. Didn’t use the sauna here. Forgot.
Mariacecilia Bear
10 months ago
This location is my go to gym when in CA. They are absolutely amazing. Earl and his team have such excellent customer service and keep this gym in absolute tip top shape. We're originally from the Bay Area and would patron this gym often before moving. We were so happy to see they survived the pandemic closures and are thriving again.This facility is always very clean. Many patrons have great gym etiquette which is so clearly facilitated by the practices of the staff and making sure equipment is properly used, cleaned and returned. The staff is super friendly and approachable.They offer a variety of classes, personal training and just tons of equipment if you prefer to do your own thing. Highly recommend them!
Khoko Kaie
11 months ago
Clean and real 24hr fitness
Private Citizen
11 months ago
7/23-7/24 2 women cut locks and ran off with others' items. One was just sitting in the locker room in her underwear. In retrospext it seemed she waiting for new people to walk in. She was, or acted, startled when a new person walked in to shower. She cut the lock while the person was taking a shower then was later spotted rushing out with a second women just after the theft.Staff contacted police immediately upon request and was very helpful during the post theft process. Much gratitude for being at his station during the night and easy to locate for this emergent situation.Keep an eye out for suspicious behavior and help keep us all safe and aware!
Zhiqiu Xiao
11 months ago
The store staff here are extremely negligent towards customers. They rarely ask questions, and today at lunchtime, a female staff member with a ponytail got into an argument with my friend (who is a 24-hour member). That ponytailed female staff member was extremely rude and insulted my friend by saying, 'Get out, you are annoying!' (We have a recorded proof of this).
Rachel Arrington
11 months ago
I came to this gym for my first Zumba class at 24. The Zumba instructor, Nazanin, was more concerned with filming and her outfit than teaching the moves to new members joining her class. Will attend a different location.
Chris S
1 year ago
This place is as just as bad as the Richmond club. The overnight staff spends more time socializing the cleaning up. Numerous complaints have been filled by Myself and other members and nothing is done. I guess it will take someone getting injured and filing a lawsuit due to the unsafe conditions before something is doneAnd please spare me the auto generated response use that energy to improve the conditions of this club
Maxm Lander
1 year ago
The stuff is fine the gym is clean but the management is the worst everI had a problem with my membership they changed me extra for a month I asked to talk with the managerHe comes over and said there is nothing I can do he didn’t even try or ask fo the exact problem and then he walked away very Unprofessional you need to learn how to do a costumer service before to become a manager 👎👎