EōS Fitness

EOS is the first gym I've joined. The facility is clean and relatively new. To accommodate the COVID protocols in place by the state, they have cleaning bottles and disposable towels to clean the equipment after every use. The staff is friendly, and engaging. Greg, the night front desk clerk, ensures a clear floor by racking all of the weights left by previous members. That is an indispensable service that makes your workout all the much better.

I love attending all the classes that EōS has to offer! The rooms are always clean and the instructors are amazing! I would recommend anyone interested in having fun in group classes to join!! You meet tons of people and great for networking!

I've been trying to cancel since November 2020. the lady I spoke to straight out refused to cancel my subscription and put my account on hold for 3 month. I specifically told her I had been having health issues and knew I wouldn't be going to the gym but whatever I do as I'm told and call March 1st 2021 to cancel and at this point I'm told I need to pay $99 if I want to cancel. Apparently I'm under contract which I was NEVER told when I signed up. This as been the worst and most unprofessional experience EVER. Also when I was trying to go to the gym just to walk on the treadmill it was almost impossible to make an appointment that worked with my schedule. AGAIN WORST EXPERIRNECE EVER! for what its worth the gym is clean and they have good machines

This is the worse gym. Do yourself a favor and get Planet Fitness instead. My membership is $19.99 and they've been charging me $44.99 for the past 6 months now. When I asked for a refund they did nothing for me. Terrible customer service. Garbage gym. Can't even find any appointment slots. Just all around awful.

Right after starting my membership in November 2020 I was injured due to military service. I didn’t want to stop my membership so I called and told customer service what happened. The rep told me they would put my membership on hold for up to 90 days. Today the gym took almost $200 from my account. For a disabled veteran that’s a lot of money. I am happily canceling my account and debit card so they can’t continue to charge me. I should have canceled my membership instead of putting it on hold.

This gym overall is great. Excellent free weight area, the Yard area (ropes, sled, kettle bells, hex bar, tire lift) is great for nontraditional workouts and everything is kept clean for the most part. The only thing that killed it for me is the pool. The pool itself is great. It's heated and for the most part really clean and sanitary. I joined this gym specifically because I am a lane swimmer and there aren't a lot of pool options in Santa Ana. I was told when I first joined that I had to pay 19.99 to use the pool and take classes. No problem. One of the associates even told me a door will be put at the pool entrance to only allow the people that paid more access to the pool. But I later found out that anybody can use the pool. I am paying 20 dollars a month for pool use that everyone else is only paying 10 dollars. Plus, most of the people in the lap pool don't do laps! One lane should be dedicated to water aerobics and the rest should only be lap use. So unfortunate that I was misled about this. I can't recommend this gym unfortunately, even though it is a decent facility.

Very shady company. Lots of hidden fees. Have you ever heard of a downgrade fee? Well this place that and many more. I thought the towel fees were bad. And guess what? Throughout the pandemic we weren’t getting the full access they promise you at signup but you still got charged FULL PRICE!It’s as if the gym and the bill collector part of the company are two separate entities. Your loyalty is not rewarded as you can be there for years and they give the promos prices to everyone EXCEPT YOU. So if they’re not doing a promo just don’t even bother signing up. And even then watch out because they have close to a $100 fees at sign up. That’s the price you pay regardless of the pretty promo price they shoot at you. And if problems occur with your billing almost no one at the gym can help you to fix a simple problem and you have to take time out of your day to schedule an appointment with someone who can. Their gimmick is that they’re affordable and stress free but it’s just the opposite. The company has potential but the people up top who make the decisions don’t care about the customers, and why should they, when they’re lining up their pockets with those hidden fees. Shady!

Complete and utter SCAM! DO NOT SIGN UP. I cancelled shortly after registering as a member (within 30 minutes) because the place is dirty, noisy, and overcrowded. Also, most of the promised "amenities" are not available. The location does not have a cardio theater, nor do they have a steamroom. I was assured that my $10 membership fee would be refunded (it wasn't). I was also assured that I would not be charged for the first month. I received a charge for the first month, maintenance fees, and my annual fee. AVOID AT ALL COSTS!

Cause of Covid, I haven’t been able to use this gym at all some I started at the beginning of March 2020. I want to give it a fair shot but I cannot at this time. I’ve been charged for three months $60 (not including $50 start up fee) so I’m not happy but I also really wanted to try out the pool and and the yoga classes. That’s what got me to sign up in the first place. Obviously, nobody’s fault, but it’s just cool losing about $100 to a gym membership when you haven’t even had the chance to blow off going to the gym. 🤣 Not a good way to put it, but it’s the choice that matters. Anyways, EOS fitness, gimme a call, e-mail, whatever, let’s sort this out.

Newer remodeled gym who took over the old LA fitness. It gets crowded during rush hours 5pm til 9pm ish. Membership is nice for the price. Bring your own towel, towels come at an extra fee. Theres no pushy trainers forcing you to sign up, friendly staff and clean equipments. I wonder what are their plans for the old court. Its still closed off to the public.