Mountainside Fitness Ice Den in Scottsdale, AZ is a convenient gym offering an array of amenities and fitness equipment. The staff, notably, is friendly and welcoming, making it a comfortable space for newcomers and longtime members. The gym's smaller size allows for a more intimate and less crowded workout environment. For families, the child care services receive high praise. Membership experiences, however, vary widely among users.
Several members appreciate the consistent cleanliness, diversity of classes, and accessibility of equipment. Nonetheless, some members have encountered issues with staff behavior and membership cancellation policies.
Pros:
- Friendly and welcoming staff
- Good for families with excellent child care
- Consistently clean facilities
- Diverse group training classes
- Intimate and less crowded workout environment
- Knowledgeable and helpful trainers
- Steam room available
- Convenient location
- Flexibility in workout routines
- Affordable pricing
Cons:
- Some staff members reported as rude
- Issues with membership cancellation policies
- Gym size is smaller than other locations
Location / Contact
- Address: 9375 E Bell Rd, Scottsdale, AZ 85260, United States
- Phone:+1 480-502-2096
- Website:mountainsidefitness.com
Rating Stats
Reviews (70)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 70 reviews.
The address is: 9375 E Bell Rd, Scottsdale, AZ 85260, United States .
The contact number is +1 480-502-2096
This service is listed under Gym .
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Drew Johns
1 year ago
I visit this location 2x a day to workout. The location is smaller than most others but the staff make up for it. Spencer is always outgoing, friendly and makes me smile. Colin their manager I knew from a different location. He always finds me and says hello. It’s people like those two who make this location so amazing to be at.
Lyn Tyler
1 year ago
I drive 20 minutes to come to this Mountainside fitness center. I enjoy the vibe that is there. Colin and his people are always so friendly and helpful. Elena is great to work with. I train with Steve the top trainer. It is worth the drive!!
Betty Gilbert
1 year ago
Love this gym and especially the staff and trainers. Everyone is super friendly and welcoming. My partner, who historically did not feel comfortable at any gym, now joins me without any arm twisting. He looks forward to getting his gym session and socializing in. We only wish the music was better, please allow the trainers and staff to adjust the playlists ;).
spencer smith
1 year ago
The General Manager Kalie is nothing short of being stellar! I’ve been a member for awhile and due to different circumstances I had to let go of my membership. Kalie was beyond easy to work/talk with and even helped rectify a previous billing issue. 10/10 recommend this club and 10/10 staff working there. Thanks again Kalie you are a superstar!
SJ Tripp
2 years ago
Clean gym, well organized, everything you need at a really great price.
Lynne Maffeo
2 years ago
Quick and easy enrollment and great value!
Jon Worch
2 years ago
Very friendly and very helpful staff. I was able to do everything over the phone with no complaints.
newman puray
2 years ago
Taylor did a great job with my account. Very knowledgeable with fitness. I believe Taylor is the manager, go see her.
Kathee McGowan
2 years ago
Taylor was great! Answered all my questions which helped to me to ultimately make my decision to sign up with them.
Caitlin Fox
2 years ago
This place terrible. Please save yourself the aggravation and go elsewhere. They do not care about members health and safety and are just after your money.