Mountainside Fitness Ice Den in Scottsdale, AZ is a convenient gym offering an array of amenities and fitness equipment. The staff, notably, is friendly and welcoming, making it a comfortable space for newcomers and longtime members. The gym's smaller size allows for a more intimate and less crowded workout environment. For families, the child care services receive high praise. Membership experiences, however, vary widely among users.
Several members appreciate the consistent cleanliness, diversity of classes, and accessibility of equipment. Nonetheless, some members have encountered issues with staff behavior and membership cancellation policies.
Pros:
- Friendly and welcoming staff
- Good for families with excellent child care
- Consistently clean facilities
- Diverse group training classes
- Intimate and less crowded workout environment
- Knowledgeable and helpful trainers
- Steam room available
- Convenient location
- Flexibility in workout routines
- Affordable pricing
Cons:
- Some staff members reported as rude
- Issues with membership cancellation policies
- Gym size is smaller than other locations
Location / Contact
- Address: 9375 E Bell Rd, Scottsdale, AZ 85260, United States
- Phone:+1 480-502-2096
- Website:mountainsidefitness.com
Rating Stats
Reviews (70)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 70 reviews.
The address is: 9375 E Bell Rd, Scottsdale, AZ 85260, United States .
The contact number is +1 480-502-2096
This service is listed under Gym .
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Thomas Leach
4 years ago
Very nice gym, one of the smaller locations but certainly had everything you need for a workout. Staff was very kind and helpful. Kathryn was super positive and knowledgeable, she gave me a quick tour and let me get to my pump. Definitely a solid choice for a gym.
Becky Lopercio
5 years ago
Love the staff and great trainer Steve!
Rosalee Eles
5 years ago
I like this gym it has all the right equipment and is very clean. Only the class schedule doesn't fit into mine but over all is a great place to get fit.
Chris Palmer
5 years ago
We went to this gym over a year ago. We shortly moved out of the state. I called and talked to them on several occasions and they assured me they canceled my account. Fast forward about a year and they start charging my credit card out of the blue. I reported it as fraud and moved on. Next thing they are calling us threatening to take us to collections. We literally went to this mediocre club maybe 2 times in the first week and and then cancelled. This company obviously uses bad practice and poor business. I would stay clear of this place at all cost. I would not trust them with your credit card information!!!!!! Would give them zero stars if that was an optionUpdate- they have taken care of our issue in a timely and professional manner. I have changed our post to five stars as we where happy with the gym, just not our billing situation.
Don Watson
6 years ago
Great place quiet and clean super friendly staff
David Wrench
6 years ago
Clean, well maintained and never too busy.
Ricky L. Potts, Jr., CCAM
7 years ago
I've been here a few times. The location is tiny, but is always clean. Good location, but not a location I could use on a regular basis. But like I said, good location. Especially for those that work near here that want to workout during his or her lunch break.
Tiffany Tank Dogiel
8 years ago
It doesn't have the size or amenities of some of the other MF's but it's nice & has everything you need.
Bella Hibbs
8 years ago
Mountainside Fitness is the only gym I will go too! I like the fact that its a gym and has a spa like feeling to it. Staff is always very friendly and helpful. Overall I will be a member for life :)
Jeffrey Parsons
10 years ago
Affordable, clean, lots of machines, nice offering of classes. Almost never crowded. Staff could be friendlier.