Total Performance Sports

I went in for kettle bell class on a Saturday morning. After being welcomed at the front desk I jumped right into the class. Great instructor help me learn the basics. Good vibe overall. I will go back.

what a pleasant experience. would recommend this gym to my friends in everett even tho i live in california. go get em seabass

I literally just left TPS but had to get on here to leave this review. Absolutely TERRIBLE TERRIBLE customer service. I have been working with customers for 18 years and I would never even dream of treating ANYONE the way i was treated in there. I came in with my fiancé who use to box in this gym back when it was in its first location in Everett. He wanted to get information and ask about his old boxing coaches and look into what the gym has to offer now (5 years later). From the get go, Shar(whatever her name is) at the front desk was EXTREMELY rude full of attitude. She wouldn't even let my fiancé explain why he was there; she kept interrupting saying "okay well what's your question?" I was ready to walk out right after this but I stayed for the tour because I knew how strongly my fiancé felt about this gym. She rushed us barely explaining the gym rooms and their functions, bossing us around by telling us where to stand and get out of people's way. Like seriously lady? You have two potential customers who I can promise will be the largest reason you GET paid and you push us out the door like that. She then pointed to the "personal training room" and simply said that's off limits and didn't even show us the room. I SPECIFIED THAT I WAS LOOKING INTO PERSONAL TRAINING! Absolutely bizarre. And to top it off she didn't even conclude the tour. She simply walks off and starts talking to someone who she obviously takes more serious simply because they may have been a customer and we weren't yet ....I am aware that Murphy is the owner, so Murphy ...please set your gym straight and take everyone seriously because it's terrible to make someone feel the way your receptionist made us feel. Losing valuable customers is never a good thing. I truly wish my experience was not the way it was.

All the reviews below (that are 5 star) are all the same as i would have written, but i'd like to add a little bit extra. The gym is definitely a zero frills gym. 100% zero. A lot of the people that go there are extremely serious as their physique show. They play hard rock a lot making it seem quite macho.DON'T LET THIS SCARE YOU AWAY!!! I'm new to working out and i've loved every visit.Everyone in this gym has been extremely helpful. The staff is VERY helpful. They are patient and professional. I'm not sure how this gym manages to select such great staff, but keep it up!In terms of the environment, which may scare some people away, don't let it! The guys are all very helpful. If someone isn't training hard and i ask questions they are very open to helping out. The nice thing about the people that go there is that people don't stare at all. I'm pretty small and i've notice zero staring. everyone respects where everyone starts, which is really critical to new people like me. The music can be a bit intimidating at first, but honestly i've gotten used to it and even like it now! It helps to get my energy up. Also, a lot of people in the gym seem to know each other which really adds to the community feel. Some of the staff seem to know the names of some people and not just the guys who are bodybuilding/Olympic weight lifting, but people who are new to the life like me. It really gives a lot of comfort. To give an example when i signed up for the gym the front desk manager offered up personal training (in a VERY non-pushy way... just letting me know it was available) i signed up. Well the next time i came in a few days later she asked if I've been called yet and i wasn't. turns out i was emailed promptly not called, but it was really great of her to remember and just adds to the community feel.Honestly this gym is hands down the best gym i've ever been to. Can't say enough about this place!

Lots of toys to play with. Serious clientele, skilled staff and coaches

Came in from out of town and visited TPS today. Admittedly based on short experience but this is a great facility for those who want a variety of lifting and cardio options. One of the best fitness centers I have visited and I wish we had one in Kansas City. Very friendly, helpful and professional staff! Thank you TPS for having a great facility and making me feel welcome.

The best gym in Boston, it needs repeating. I've never felt so clear-headed and ready to push myself that in this gym.. The set up inside is designed for one purpose; getting strong. My only regret is not signing up sooner.

I travel from Newton and pass a dozen gyms on the way to go to TPS, as does my husband and a number of my friends. Great equipment, knowledgeable staff, great workshops and training days.... well worth the commute!

best gym in boston. free week pass for new people, $10 day pass for open gym sessions. open from early until 10 pm. this gym has tires to flip, olympic lifting, heavy kettlebells of all sizes, battle ropes, sleds to push and pull, med balls to throw, and more.

Matthew,I see you gave us 2 stars, but didn't say why.Please contact me and let me know how we can improve.We take every customer's feedback seriously and apply it to make TPS the best.