Planet Fitness in Southfield, MI, situated in Southfield Plaza, offers a welcoming environment with abundant equipment and extensive membership perks like tanning and massage chairs. Their app enhances contactless access, provides workout plans, and equipment demos. The gym maintains high cleanliness standards and has a friendly staff, fostering a comfortable workout experience. However, several reviews mention issues with the gym's operational hours, unexpected fees, and some inadequacies in staff training and responsiveness.
Opening hours are extensive, though some find the inconsistency with advertised 24-hour access problematic. Consider these experiences when deciding if Planet Fitness meets your fitness needs.
Pros:
- Lots of equipment available.
- High cleanliness standards.
- Friendly and helpful staff.
- Contactless admittance via app.
- Various membership perks like tanning and massage chairs.
- App offers workouts and equipment demos.
- TVs and music for a better experience.
- Well-maintained equipment.
- Convenient location.
- Welcoming and inclusive atmosphere.
Cons:
- Inconsistent 24-hour access.
- Some staff need better training.
- Unexpected annual fees.
Location / Contact
- Address: 29816 Southfield Rd, Southfield, MI 48076, United States
- Phone:+1 248-327-6131
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.2-star.
This business has 110 reviews.
The address is: 29816 Southfield Rd, Southfield, MI 48076, United States .
The contact number is +1 248-327-6131
This service is listed under Gym .
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Kelley Tamburo
5 years ago
One of the best, if not the best PF locations I have been to. I still go here from time to time even though I moved away.
Dustin Vanderburg
5 years ago
Really great place to work out. Staff is really nice. Renee is an awesome trainer
Jason Lee
5 years ago
I typically work out in silence. Today, I was doing a 20lb curl with the ez curl bar for 100 reps, and about rep 55, my arm cramped up to the point i couldnt lift it anymore. I dropped the weight ONE time. Lunk alarm immediately goes off, the staff looks at me stupidly and so does the whole gym. I am in long pants, long hoody (no tank or anything), and I have noise cancelling head phones on. I mean, come on - why not have a staff simply remind me not to drop a weight so I can explain why the weight dropped ONE freakin time. I will be cancelling, how embarrassing was that.
Carole Johnson
5 years ago
My home Planet Fitness is Wayne, MI, however, I realized this one is around the corner from my job so I decided to stop in. Ok facility - some equipment is outdated compared to other facilities I have been to. IF YOU ALSO WANT GOOD CUSTOMER SERVICE - GO SOMEWHERE ELSE. I experienced two instances where the staff was rude to me two nights in a row. Not sure if I even want to go back. Even had one of the girls knocking on the door after my tanning session as I was getting dressed (even though I placed the "in service" sign on the door). :0( smh
Pierre Novado
5 years ago
Staff members are good at the job yes but customer service still trumps all. The snobby attitude I received was a bad first impression. Might have been a bad day or maybe the staff isn't equipped with enough etiquette #Seeforyourself
Eric D
5 years ago
No longer is PF Southfield my "home" gym, as I have moved in the last few yrs, but the remodel is very nice compared to when I last was a regular here. I still come here on occasion when visiting family, and I do enjoy the upgraded facility, and large spacious location compared to my current local home PF.The stretching area and core area now have separate adjoining rooms, compared to the uncomfortably small open area once before. For someone who routinely is in these areas, I like the more private feel and positioning compared to before which was out in the open. Everything seems to be refreshed since I was last a regular here from equipment, locker rooms and massage areas. It looks really clean and compared to a few years ago a definite upgrade!As for staff, I have never had any issues. I was a regular member here for almost 5 yrs and during that time it was smooth. I am in the area now once every few months, and some of the staff from before I recognize but regardless the current staff whenever I have visited has been polite.
Kas L
5 years ago
I go there multiple times a week. Workers are helpful and nice. Locker rooms are clean and the tanning is stand up only which I prefer the beds but I have a tan so clearly they're just fine. Works for me!
Foxy Teez
6 years ago
Been a member since this location opened several years ago. It's a large open space and rarely have to wait for any machines or space.
Nicole Caso
6 years ago
I've been looking for a gym close to home and so glad I chose this one. What a great experience! Welcoming and friendly staff! Great atmosphere! Very happy to workout here.
shelley stallworth
6 years ago
Love going to this gym. The staff is friendly and the gym is clean. Rarely do you find a machine not working, and if you do its usually fixed by the next day.