Planet Fitness in Southfield, MI, situated in Southfield Plaza, offers a welcoming environment with abundant equipment and extensive membership perks like tanning and massage chairs. Their app enhances contactless access, provides workout plans, and equipment demos. The gym maintains high cleanliness standards and has a friendly staff, fostering a comfortable workout experience. However, several reviews mention issues with the gym's operational hours, unexpected fees, and some inadequacies in staff training and responsiveness.
Opening hours are extensive, though some find the inconsistency with advertised 24-hour access problematic. Consider these experiences when deciding if Planet Fitness meets your fitness needs.
Pros:
- Lots of equipment available.
- High cleanliness standards.
- Friendly and helpful staff.
- Contactless admittance via app.
- Various membership perks like tanning and massage chairs.
- App offers workouts and equipment demos.
- TVs and music for a better experience.
- Well-maintained equipment.
- Convenient location.
- Welcoming and inclusive atmosphere.
Cons:
- Inconsistent 24-hour access.
- Some staff need better training.
- Unexpected annual fees.
Location / Contact
- Address: 29816 Southfield Rd, Southfield, MI 48076, United States
- Phone:+1 248-327-6131
- Website:planetfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.2-star.
This business has 110 reviews.
The address is: 29816 Southfield Rd, Southfield, MI 48076, United States .
The contact number is +1 248-327-6131
This service is listed under Gym .
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Jeff Ligan
3 years ago
Haven't used the facility in nearly a year or so, called to cancel membership, no answer. And the fees are being deducted from my account, even while the place is closed due to the virus. My bank said tor reach out to the gym first before putting in a stop payment order, which is my next move if I don't hear from them soon.
Rai Beauty
3 years ago
I love this Gym. Everyone literally minds their own workout. Not worried about what other people are doing. I have visited other Planet Fitness gyms and although they are nice this one feels more like home to me.
Jazmin Jones
3 years ago
I have went to this club a week I was racially profiled by staff, they followed me around the gym. Twice I asked them to leave me alone. The guy told me I need to go up front he could not tell me what the problem was. I asked him to talk where I was when I did not he called the police on me told me I had to leave because they said so when I did nothing wrong. I was racially profiled and embarrassed. I also watched Walter tell a man he can come in with out a mask he will find him one also when I talk to Becky the Regional manager she just told me not to come back and she will review tape
John Hei
3 years ago
Very clean and nice place to work out. Very spacious.
Jamie Loper
3 years ago
To be honest, I was a little skeptical to join this club until I actually went in and took a tour. The staff was extremely friendly and knowledgeable. The club is not as busy as I thought that it was going to be at the times that I go. The equipment is clean and works good. The only downfall is they've changed the time that you're allowed to be in Hyderabad. That really stinks especially at times when the club isn't busy. Recommend!!!
Sheila Mickens
3 years ago
Front desk lady was amazing. But the other gentleman was giving me attitude. I called headquarters and I still haven't received a response from them yet I would never return to that location ever again all I asked about was a t-shirt there free was very arrogantI didn't appreciate his attitude even the young lady at the counter his coworker even told him how he was acting and it matters not to him he was extremely rude I will never return to that location for matter fact I started a membership that day and I will never go there again ever I really should have just canceled my membership.
Kira N
4 years ago
Clean, pretty quiet, not really a high traffic area after 9pm
Miles Durst
4 years ago
Sometimes its really fun. Other times i wanna go to sleep.
Danielle Jones
4 years ago
Good gym and clean. No complaints.
Andrew Stewart
4 years ago
Always enjoy myself and enjoy the staff every time I go there