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Planet Fitness in Southfield, MI, situated in Southfield Plaza, offers a welcoming environment with abundant equipment and extensive membership perks like tanning and massage chairs. Their app enhances contactless access, provides workout plans, and equipment demos. The gym maintains high cleanliness standards and has a friendly staff, fostering a comfortable workout experience. However, several reviews mention issues with the gym's operational hours, unexpected fees, and some inadequacies in staff training and responsiveness.

Opening hours are extensive, though some find the inconsistency with advertised 24-hour access problematic. Consider these experiences when deciding if Planet Fitness meets your fitness needs.

Pros:

  • Lots of equipment available.
  • High cleanliness standards.
  • Friendly and helpful staff.
  • Contactless admittance via app.
  • Various membership perks like tanning and massage chairs.
  • App offers workouts and equipment demos.
  • TVs and music for a better experience.
  • Well-maintained equipment.
  • Convenient location.
  • Welcoming and inclusive atmosphere.

Cons:

  • Inconsistent 24-hour access.
  • Some staff need better training.
  • Unexpected annual fees.

Location / Contact

Rating Stats

4.2

out of 5.0

19 reviews
5.0
8 reviews
4.0
10 reviews
3.0
13 reviews
2.0
60 reviews
1.0

Reviews (110)

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Nice facilities, good staffing all the time and always kept clean. Only con is most of the cardio machines don't have access to the audio or TV and the only phone that can be charged through them is an iPhone 4!

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I was going to join the Southfield facility. It smelled funny. I thought it might be the pool but they don't have one. I asked a few questions about fees, monthly payments and why I needed to give them my checking account number the lady became annoyed and gave me a letter to read. I didn't feel comfortable with the gym so I'll keep looking.

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If you want to come have a great workout it's a great place.All the machines work, and it a clean. The staff don't do much but they are good at cleaning. However the staff here is young and it shows. They don't speak to me coming or going. I just keep my head phones on at this point

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Overall, my experience has been good at the Sfld location. I use to go to the Farmington Hills location before becoming a member here, which I ❤️❤️. My only complaint at this location is that the desk staff is not welcoming. They always seem preoccupied with something even when there are no customers. They use to have the scanner just sitting out so you could just scan yourself in. But now the young lady pulls it out, but doesn't say anything in the process. I usually get a have a good day on the way out depending on who's there. But you get what you pay for. Despite this the gym is clean and the equipment works.

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Went in because I was considering membership. Explained that to the girl with braids at the desk. First of all, she didn't greet me when I walked up. Then she seemed annoyed that I was asking her questions and was very short and non-engaging. She didn't try to answer my questions. I ask her about how busy the place was and she shoved me a paper with a chart of their busiest hours and walked away. I was so annoyed I just walked out. This is not my first time coming to this location. I was a blackcard member elsewhere and came here to workout. I got the same response described above. I wasn't greeted. Staff seemed disinterested in helping. There was only one time that I went there and was greeted. Never saw that young man again. Whoever owns and operates this location really needs to check their staff and hiring manager. I also know another person who got the same treatment and they ended up joining another PF and stated that they refused to give the Southfield location any of her money. This location could be great if they got better, friendlier staff and made sure the air stays fresh. The facility always had an off putting odor, particularly in the ladies locker room.

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This "gym" was just okay to me. I HATE the way it smells inside. I have very high expectations for a gym. I want classes and a pool. I don't want to be subject to only work out machines. I also don't like the lunk alarm. When you are lifting heavy weights you are tempted to grunt. It's a normal human reaction. To make someone embarrassed for something so trivial is absurd to me. I prefer LA Fitness over Planet.

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I have been a member of Planet Fitness in Southfield for almost 5 years. It has been a fantastic experience. The club is clean, has great equipment, training, variety of machines and work out opportunities. The staff is friendly and knowledgeable and they make you feel so at home.When this location closed for a few days for some remodeling, I went to two other clubs. Although they were newer and fancier, I greatly missed the Southfield club. A great shout out to Brandon, the manager, Sam, Aleesha, Jayson,Renee, and all the people who make the club such a welcoming place.I look forward to going there and am there at least 5 days a week. Since I started, I have seen a welcome weight loss, more relaxed, feel good, more energy, and a greater sense of well being. Thank you, Planet Fitness!

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Great gym overall, A lot of machines that work, clean locker room, and many tv's. My only problem with Planet Fitness is the extra charge they charge you 10 bucks a month plus a $40 fee I signed up on April 17 with a $40 down payment and I have to pay another $40 annual membership fee on June 1 and that is in addition to my monthly fee so within 60 days I will be ab paid $90, not cool!

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Great staff, great atmosphere. Just an overall great place to have a good workout with no distractions.

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Friendly staff. Very clean. Never to crowded.

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.2-star.

This business has 110 reviews.

The address is: 29816 Southfield Rd, Southfield, MI 48076, United States .

The contact number is +1 248-327-6131

This service is listed under Gym .

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