Planet Fitness

I’ve visited 3x to cancel this “no commitment “ membership and each time, the staff refuses. They continue to attempt and sometimes succeed at taking money out of my account even when i have requested several times for them to stop. Whenever i ask to speak with a manager they claim there isn’t one and you can’t cancel online. This is a total ripoff and joke of a gym. Worst customer service ever

Excellent gym. The staff is very friendly, and the facilities are clean. Plenty of options and workout machines. Only complaint is the parking lot is small. Many weekdays after work it can be hard, even impossible to find a spot.

Incredibly friendly and helpful staff. Facility is the cleanest of the three locations I have tried. I highly recommend this gym for people new to the fitness scene or anyone looking for a inexpensive yet highly comprehensive workout.

Adding to my original review and downgrading to one star. I'm really learning to dislike this gym. The parking is horrible!! I know the gyms see a spike in attendacne after the holidays/during the winter. but this lot is extremely under capacity. To make it insulting to guests, the owners actively tow members cars as they try to 'squeeze' into spots sligtly outside the lines. There are many other gyms to choose from, you would be advised to look into them first.Joined because I was desperate for a cheap gym membership for the winter months. This is where PF excels, it's definitely inexpensive. I will also note that the equipment is in good condition, at least the threadmills. Downfalls. Parking typically VERY crowded during peak periods. The lot is definitely under capacity for the gym size. The mens locker room is also very cramped, guys bumping and trampling each other trying to change. No towels or shower soap. I realize the business model is to keep costs down but I really miss thesetwo items. Lastly, this location enjoys blasting FOX News on the gym monitors. Rather than bash FOX, which I am happy to do, I suggested to the front desk that they simply make a policy of not broadcasting news at all. She shrugged that suggestion off pretty quick. This would explain why ONLY FOX News is broadcast. There are so many better gym options out there. You might pay more but it's well worth it. This place is really the fast food of gym's but it works in a pinch and I have no plans to continue or renew my membership once the spring hits.

Buyer beware: the parking is a major issue here year round but becomes near impossible just after January 1st. Knowing this, Planet Fitness charges their $39 annual fee on January 1st and doesn't bat an eye when you can't make it to the gym. They already have your money in hand anyway!Look for any of the other similar gyms in the area with better parking and a staff that cares.

Planet fitness is a GREAT place to workout with a fantastic staff to accommodate you as well! John at royal oak is an exceptional employee. Very friendly and knowledgable.People like him make the experience exciting and fun. Awesome!!

Clean locker rooms and showers. The staff is very friendly and helpful. Newer TVs and equipment. Parking lot can feel small and cramped during peak hours. This location didn’t have rowing machines when I went, but it’s not a deal breaker.

Clean and friendly! Can get a little packed, but that's expected. Hence why I opted to go the Black Card membership route so I can work out at any PF. Shout-out to the OUTSTANDING employee named Kelsey. Super professional, kind, and easy to talk to. She's a keeper!!

I’ve been to several PF locations in the area, and this is by far the nicest. Great cardio equipment and weight training equipment. I’ve never had issues with parking like some other reviews have mentioned, but I don’t tend to come at peak times during the week.

Can't work out if you can't park your car! the good thing is if you can manage to find a parking spot the gym is never all that crowded. They do charge their annual fee of $40 on new years day when the parking situation is at its worst and you would consider quitting. At that point your roped in because you don't want to waste your money. I'll be waiting until i have 90 days with the club and transferring to a different PF.