Fitness Connection in Sparks, NV, offers a robust gym experience with a variety of equipment, group classes, and amenities like a pool and sauna. The friendly staff and clean environment make it a suitable choice for gym-goers of all levels. However, it can get quite crowded due to its popularity, and some members have reported issues with customer service, particularly concerning membership cancellations.
While the facility is generally well-maintained, certain areas, such as the locker rooms, need more frequent cleaning. Overall, Fitness Connection provides good value for its cost, but prospective members should be aware of potential drawbacks with crowding and service responsiveness.
Pros:
- Affordable membership rates.
- Extensive equipment and amenities.
- Clean and well-maintained facility.
- Friendly and helpful staff.
- Wide range of group classes.
- Pool, hot tub, and sauna available.
- Motivating and welcoming environment.
- Convenient location.
- Suitable for beginners and advanced gym-goers.
- Affordable personal training options.
Cons:
- Can be overly crowded.
- Customer service issues, especially with cancellations.
- Limited weekend hours.
Location / Contact
- Address: 255 Disc Dr, Sparks, NV 89436, United States
- Phone:+1 775-359-9393
- Website:fitnessconnection.com
Rating Stats
Reviews (62)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.0-star.
This business has 62 reviews.
The address is: 255 Disc Dr, Sparks, NV 89436, United States .
The contact number is +1 775-359-9393
This service is listed under Gym .
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Mauricio Reyes
11 months ago
This place needs to upgrade the lockers that are very stinky the carpet is very smelly the house keeping needs improvement
Natalie Ede
11 months ago
They lied when we joined and said their kids club was opening soon. It's been 6 months and still no kids club. Very disappointing
Eric Metzger
11 months ago
Average setup. Family looking for gym in the area, did not see any family plans. Down payment required for basic plan, this adds up for family of four. Limited to one location in the Reno/Sparks area. Early morning hours (before 5am) and late evening hours (after 7) on weekends not available. Moved it up to 4 stars because customer service seems to care about feedback
Sierra Larason
11 months ago
Good gym for the most part. There's one trainer, I think her name is Brandy, that hogs various amounts of dumbbells, barbells, benches and an entire work out area. She'll claim she's using something for "clients" and not use it for an hour, which is pretty unprofessional and shows her lack of flexibility as a "trainer", there are a lot of machines and exercises that can work the same muscle groups and work towards whatever goal her "client" has while still keeping them safe. When asked if you can use something from her, she gets extremely catty and territorial.
Carolyn Vernon
11 months ago
Started my membership here when the St. Mary's Health & Fitness Center closed down. I primarily use the pool, but there's a full gym . Two stories worth of equipment, along with separate room for specialized classes.
Hueman Luna
11 months ago
I really love this place, is always clean and the pool is AMAZING
Rachel M. E
1 year ago
Love this gym, big and they have an awesome pool
Manuel
1 year ago
I've been trying to cancel my membership since before COVID started. I've left messages for the locations management, sent emails, and contacted their customer service team with no response. It's been over 3 years now and I'm still being charged. If you call their customer service line they direct you to a specific line for cancelations, which puts you in a line with 25+ callers waiting. This is all a ploy to make it more difficult to cancel.
Vox Populi
1 year ago
Thought about joining. Looks like it could be a great gym. But Jesus is this place in need of a deep clean. Not good.Pass for me. But I can understand college kids who don't mind things being a little gross.
alaa abdallah
1 year ago
I love the motivating environment at this gym. I can find pretty much everything I need for a quality workout. Clean facilities, huge variety of equipments, group classes with amazing trainers and Personal training at affordable prices. Also, the staff are so Friendly and courteous. They passionately help me whenever I need them since day one! I am super glad I am a part of this community.