Planet Fitness on W Bell Rd in Phoenix, AZ, offers a spacious, clean, and well-equipped environment for gym-goers of all fitness levels. Reviews highlight the gym's variety of machines, friendly staff, and excellent amenities like hydromassage beds and clean showers. However, some members have expressed concerns about loud music and infrequent cleaning at specific times. Overall, Planet Fitness provides an affordable, judgment-free space to work out and relax.
Open 24 hours most days, it caters to both early birds and midnight exercisers, ensuring flexibility in workout schedules. Despite some criticisms, many consider it the best Planet Fitness location they’ve encountered, appreciating the welcoming staff and pristine facilities. The gym truly stands out for its supportive environment and comprehensive fitness options.
Pros:
- Spacious facility.
- Extensive variety of machines.
- Friendly and helpful staff.
- Hydromassage beds.
- Very clean.
- 24-hour availability most days.
- Affordable memberships.
- Great showers with private changing rooms.
- Positive, non-judgmental atmosphere.
- Convenient location.
Cons:
- Loud music at times.
- Inconsistent cleanliness at specific times.
- Difficulty canceling memberships.
Location / Contact
- Address: Located Next To Harbor Freight, 4907 W Bell Rd, Phoenix, AZ 85308, United States
- Phone:+1 602-595-2779
- Website:planetfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.6-star.
This business has 110 reviews.
The address is: Located Next To Harbor Freight, 4907 W Bell Rd, Phoenix, AZ 85308, United States .
The contact number is +1 602-595-2779
This service is listed under Gym .
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Dionne Walton
6 years ago
The place was nice a little small though. Seemed like all the machine were so close together like bike, treadmill. Had to wait for certain machine to use. The staff wasn't all that friendly or helpful. They mostly stood behind the counter talking amoung themselves. Felt like I did something wrong when I was there to get tokens for the massage chair. I ended up leaving. Will go back to the location on 35th and Peoria. Much nicer staff and way more room.
Sharon Ojinaga
6 years ago
I have gone to many of the planet fitness facility and have enjoyed them all. Yes I do have a favorite one and that would be the fountain hill location, I find the staff at this location to be most helpful and welcoming easy to talk to and always willing to assist from personal trainer to new staff they are all well trained. I have been a member now for more the a year somedays I visit two location love the 24 hrs availability because I work-out early morning and also on my way home if time permits. I am hoping soon a PF will be opening in Surprise AZ now that would be perfect as I work in Surprise.
Megan Rice
6 years ago
This location is kept immaculate and always has plenty of open machines. The staff is personable and helpful, and it truly feels like a "No Judgement Zone". Whether you are into crossfit or bodybuilding, there is an area for you. Membership is very inexpensive and there are plenty of other locations valley-wide. If you only have time for a quick workout, be sure to check out the 30-minute workout area. You'll get a total body workout in a fraction of the time.
Toni Zuba
6 years ago
Friendly staff, clean, and open 24 hours! Love the hydromassage and deep tissue massage chairs. Cleanliness is very important to me too, since I have not been to a gym since contracting a MRSA infection 5 years ago at a previous gym. Also after reading the other reviews, I saw the one about tanning. I too had never tanned indoors either and even though I had a great tan already, the staff recommended I start with only 2-3 minutes. I did not burn and worked my way up to 2-3 times a week, to extend my tan for my vacation. The staff has always answered any questions I have had regarding anything and I feel that they are very knowledgeable. I have already recommended PF to friends and family.
First01 Last01
6 years ago
Judgment Free Zone (Planet Fitness) is an awesome place to catch a good workout, no matter what your current ability may be. The best part about this place is the tanning bed's and workout equipment. Top of the line! All equipment is kept clean and the staff is friendly.
KL Clark
6 years ago
Everyone there from the Managers to the front desk people are so nice. They call me by name! I have some medical issues and they were willing to work with me (with my doctors release). They helped me with some questions and concerns in a timely fashion. This is a great place to go and I got the Black membership, because I can use the extra amenities and use it when I am out of state. Yeah!
Kelli Roberts
6 years ago
This was my home gym from about July to September of 2016. Very clean and all of the staff were super nice. The shower heads were luxurious and I really enjoyed the battle rope area. This isn't my home gym anymore, only due to a move.
Janessa W.
6 years ago
This location is very conveniently located near my house and clean. I like the arrangements of machines and everything looks very nice when you come in. On several occasions, however, I have had trouble with an associate Jasmine who is very rude and doesn't seem to care that her bad attitude effects the way the company and gym are seen. I know we all have bad days but don't be in customer service if you don't want to work with the public. Overall, the place is nice.
William Beaudoin
6 years ago
Great staff! They are sincere and always willing to answer any fitness questions. The equipment is always being cared for. The men's locker area and restroom is well maintained and clean. I would highly recommend Planet Fitness to all my family members and friends. Most importantly, they are the only fitness center that truly recognizes the Veteran! Planet Fitness offers special membership incentives and parking spaces for the Veteran. Thanks Planet Fitness!
Fatima B.
6 years ago
New gym, great equipment. Clean Female locker. Staff are helpful & friendly. Love the hydro beds, wish they allotted more than 7 mins, especially during the times it's not too busy.