In-Shape Family Fitness

This gym really has the potential to be much better and provide an exceptional experience to its members. Over the years, this gym has gotten way too congested, machines are literally packed side to side without much space. They either need to increase the size of the gym and expand or have a cap on membership. Also, during peak hours like 5:30PM it can be extremely challenging to find parking, one time they were all full, they need to increase the amount of parking spots. They should implement a technological system where one can see the amount of parking spots left when you enter the gym, similar to some parking garages, that way you know when it’s full and you don’t waste time driving around, this may also help to address some other parking concerns for the gym. This gym really hasn’t kept up with the amount of increase-age in membership. Facilities are always breaking down like the sauna, you see the closed sign up, makes me wonder if they are truly implementing good systems or what is really going on. The smell is terrible, perhaps utilizing some type of incense and regularly cleaning bathrooms. They really need to do research, see how more upscale gyms do it, and make efficient and good long-term changes. It’s really not right for the amount of money they charge. Many of the machines are broken like the treadmills for example, some don’t incline all the way or are slippery when walking. Why don’t they notice this, test their machines thoroughly a few times per year and fix it or change the machine? I’ve had to bring this to their attention, some treadmills I’ve been using have not been functioning properly for years. You constantly have to REMIND the employees to fill up the paper towels or wet towelettes or cleaning solution because it’s empty, that’s not my job as a member, they should make sure it’s always filled up. Why don’t they do regular rounding? To me, CLEANLINESS is the BIGGEST PRIORITY at a public gym, I literally have had to remind the employees numerous times to refill the machine cleaning supplies when there are multiple people upfront. Overall, it’s a nice gym, employees are kind in my experience, gym provides for a decent holistic working out experience, one of the best in Tracy and in the surrounding area, but with continued growth, management and the facility really hasn’t kept up. Looks like they are just trying to save costs and increase profits (not a good long-term business strategy, focus and invest in the consumer to drive business growth) and charging customers more membership, before there were wet towelettes in many areas around the gym and now they have reduced it. Also, I liked the layout of the gym previously when many of the weight lifting machines were placed upstairs on the second-level and it was more spaced out. Now, they have it all on the first floor in separate rooms. I like how it’s more organized according to upper and lower body, but I miss the space. I also DO NOT LIKE how they keep changing where machines are placed and set-up because you get used to how they were placed and when they change it, it messes things up and my gym routine. This is odd to me and they should make up their mind on machine placement, makes me wonder why they keep doing this…I liked how all the upper and lower body machines were downstairs in organized separate rooms, it made sense. They should not only collect feedback from members which they constantly ask for, but then take action and implement those changes, that’s the whole point. Poor management not instituting changes and not properly managing: facility upgrades, maintenance, employees, etc. They should also consult a design and construction expert to see how the inside space could be made more spacious by opening up walls, remodeling, expanding, etc. and how the layout could be improved. THIS GYM NEEDS A MAJOR OVERHAUL FOR THE INTERIOR, perhaps having more windows and sun room type of working out space may be a nice addition as well!

The stem room does not work, it has been under construction for more than 2 months, the bathrooms are dirty, the showers are also dirty, the jacuzzy always has a low water level and is not hot, it takes a long time to repair its equipment and facilities.

Some of their staff is ignorant af, and some are great.Something or the other is always non functioning (example: equipment, steam room hasn’t functioned in over a year, etc.), the bathrooms are not kept well (hairballs everywhere) and they’ve never installed a touch free water fountain even during the pandemic (the way the water spout is, germs can spread easily from bottles). And membership is not cheap; I wish they used our funds better. I’ve also brought this to their attention in person in the past and filled out a comment form.

You know I was so upset because since my membership I haven’t been able to use the weight room but Alejandra was amazing she assured me I could still use the weights and she really made my day by being so courteous of my needs and was so nice and I feel comfortable coming back there and keeping my membership going

Very good amenities to use . They have outdoor /indoor swimming as well. Giving one star less because the bathrooms/toilets won't be clean many times, and the steam room is still not ready, also the indoor pool is very small

This gym is cool. It has racquetball courts, basketball courts, tennis courts, weight machines, free weights w/ men’s side, girls side workout rooms, indoor swimming pool, outdoor swimming pool, outside kiddie pool, showers, steam rooms/sauna, upstairs/downstairs facilities and it also has fitness instructors and a healthy bar in case you need a smoothie or an apple, water, etc. The In-Shape staff are very friendly people and they work hard to bring to you a clean work out and fitness facility. They even have a day care center to watch your children when you need your workout time but you have your children! Problem solved !! I would have given it 5 stars but this facility is the most popular gym in Tracy, Ca. so it’s always so crowded. The parking lot is to small and I hate having to wait for people to get done with whatever they’re using so I can get my workout in. Sometimes people are just in there to talk and socialize with each other, so they should make a social area in there so the folks standing around don’t get in the way of people trying to get there workout in. So I had to deduct 1 star for it being really crowded 90% of the time, and the fact it doesn’t have enough parking. There is handicap parking. This gym is ADA compliant.

I love this gym

Place is mediocre at best. If ykyk

I love to work out at Inshape because this is one of the gyms that offers everything that I’m looking for that smaller gyms don’t offer. Like Tennis racquetball swimming basketball and more. It helps me stay motivated and it helps that my workout doesn’t get boring. I also like taking many other classes, like body pump, tennis for beginners and looking forward to taking more classes available to this gym.

No longer the best in Tracy, unauthorized and increased member ship charges, broken or old equipment, and lack of area health Clubs coupled with the no replies to fomal complaints from corporate makes this place a bust! (Facts)