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Planet Fitness at Capitol Plaza, Ewing Township, offers a clean, spacious, and well-equipped gym environment. They recently renovated, adding new equipment and improving the Black Card spa area. The facility enjoys a friendly atmosphere with helpful staff and a range of amenities including massage chairs and hydro massage beds. While the gym provides a broad array of workout machines, some patrons mention issues with gym etiquette and equipment availability during peak hours.

However, despite the positive aspects, members have raised concerns about staff professionalism and inconsistent cleaning standards. The gym's policies on cancellations and billing have also been sources of frustration for some. Overall, Planet Fitness remains a popular choice for its affordability and welcoming environment.

Pros:

  • Affordable membership rates.
  • Clean and spacious facility.
  • Friendly and helpful staff.
  • Newly renovated with updated equipment.
  • Good variety of workout machines.
  • Excellent amenities for Black Card members.
  • Convenient location with long hours.
  • Encourages a judgment-free workout environment.
  • Generally well-maintained.
  • Good value for money.

Cons:

  • Inconsistent staff professionalism.
  • Issues with cleaning standards during peak hours.
  • Cancellation and billing problems.

Location / Contact

Rating Stats

4.0

out of 5.0

20 reviews
5.0
11 reviews
4.0
10 reviews
3.0
13 reviews
2.0
16 reviews
1.0

Reviews (70)

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This was a location that was nearest to the route I was traveling...however when I drove through the parking lot and saw the types in front of the place I thought well maybe not,and decided to skip it and hit one closer to where I was heading...

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Lots of the equipment I use, so no waiting; helpful staff; clean facility; good value.

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Staff is very nice - not to crowded

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The staff is super friendly and the facility is always clean

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So very disappointed with my experience here. I’m a very anxious person who decided to join planet fitness because their whole mantra is ”the judgement free zone”.. well 34mins into my workout The manager came over to me and asked if I had any shoes.. I was wearing crocs. I explained that these are my only shoes and how I’ve been to coming to other locations for about a month now with no issues. He said his location has different policies. When I asked the front desk to show me these policies they couldn’t find them and said it would be a minute. While they looked I went and grabbed my belongings in the locker room and when I came back out they still did not provide there special policies. At this point I was very upset and just left. It took me a long time to feel confident enough to go into a gym. This really set me back.P.S. The place was a mess.. mirrors were filthy, free weight just laying around and not to mention a man vacuuming with an electrical cord as a trip hazard.

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Looks good after all the new renovation

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The remodel looks nice. I just wish they had a better trained staff. They are kind of rude and don't like to be bothered to do their job. The staff at the Hamilton location are much nicer.

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Been going here for years without a problem intill tonight. I came in trying to login with my phone the scanner wasn't working so I asked the employee by the name of o'dean if he could sign me in like they usually do with my phone number - he refused and then got aggressive and said I couldn't go in. His co worker stepped in and signed me in without a problem . O'dean then went on to cancel my membership because he said i was being rude . Police were called and I got a cancelation email with my name signed in it but I never signed anything , will be taking it to corporate and if need further

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Planet Fitness is presently under construction. Hopefully, the renovations will be completed sooner than expected. Other than that, the new manager is honestly doing a Great job; with his good-looking self. (Smile)

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I’ve been a PF black card member since Fall 2022. The newly renovated Ewing location is bright, spacious, clean, with a really nice locker room (new digit locks, clean changing rooms, nice showers), with perfectly functioning equipment and no broken machines. The hydro massage and regular massage chairs in the black card spa were great. Staff is super friendly and helpful! Can’t wait to come back to this location more regularly. So happy to see the gym post-renovation, they did a great job! 👏 highly recommend now.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.0-star.

This business has 70 reviews.

The address is: Capitol Plaza, 1560 N Olden Ave, Ewing Township, NJ 08638, United States .

The contact number is +1 609-943-2548

This service is listed under Gym .

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