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Planet Fitness at Capitol Plaza, Ewing Township, offers a clean, spacious, and well-equipped gym environment. They recently renovated, adding new equipment and improving the Black Card spa area. The facility enjoys a friendly atmosphere with helpful staff and a range of amenities including massage chairs and hydro massage beds. While the gym provides a broad array of workout machines, some patrons mention issues with gym etiquette and equipment availability during peak hours.

However, despite the positive aspects, members have raised concerns about staff professionalism and inconsistent cleaning standards. The gym's policies on cancellations and billing have also been sources of frustration for some. Overall, Planet Fitness remains a popular choice for its affordability and welcoming environment.

Pros:

  • Affordable membership rates.
  • Clean and spacious facility.
  • Friendly and helpful staff.
  • Newly renovated with updated equipment.
  • Good variety of workout machines.
  • Excellent amenities for Black Card members.
  • Convenient location with long hours.
  • Encourages a judgment-free workout environment.
  • Generally well-maintained.
  • Good value for money.

Cons:

  • Inconsistent staff professionalism.
  • Issues with cleaning standards during peak hours.
  • Cancellation and billing problems.

Location / Contact

Rating Stats

4.0

out of 5.0

20 reviews
5.0
11 reviews
4.0
10 reviews
3.0
13 reviews
2.0
16 reviews
1.0

Reviews (70)

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No one puts weights back, people take over 2 machines so you can't use them. Members have no clue what they are doing, no gym etiquette at all. Staff could care less. The place is a complete disaster.

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Normally I enjoy going to Planet Fitness, but it's always a gamble when visiting other locations when I'm out of town. I personally like to shower and freshen up after a long sweaty workout, but it's kind of hard to do that when the showers are full of filth, mold, and grime. I also prefer to wash up in hot or warm water. Not cold water that has no heat to it. The showers here work, but don't expect to bathe in hot water, and make sure you have shower shoes.

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I'm only giving 1 stars because I don't really know what this gym has. Never got to work out went in with a friend as a guess. My friend didn't know she had a balance which was only a few days late. The employee was rude about it. Was told if you don't pay you can't work out. So we asked if I got my own membership could she be a guess on mine? Only because she didn't bring any money to workout. Didn't know she needed money. We drove all the way there at 6am to be told no pay no play. You could have had a new loyal member but instead you most likely lost 2...

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It's small, all the equipment is basically right on top of the one next to it, bathrooms definitely need to be cleaned more often. I went when it was not busy at all, the men that go here in packs have a tendency on ending up on equipment right next to a single female. There's no reason for that at all, the gym is basically empty and 2 men start on one machine right next to me when there's 3 of the same? They were going one at a time doing like 2 or 3 reps.

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The staff is very friendly and always willing to answer questions. The equipment is fairly new and I never have had a problem getting on a machine. The only downfall for me has been the cleanliness of the mens showers. All five showers need to be seriously cleaned to remove what appears to be mold and one of the showers is cracked on the bottom.

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Don't even know if open while back it was closed an no notice in saying why it was closed.As for the gym front desk is always crowded with people or friends talking to them. When they should be cleaning and dusting the equipment down pretty dusty in this gym, too many people just sitting on equipment on cell phones and just BSing. At times it seem that people were just coming in due them knowing the people that work there...it's a shame because this could,ve been a nice gym. This one is my least favorite location. On two different occasions they have told me that my membership has been canceled.

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I joined in late 2013 and was immediately happy with the decision. The staff is pleasant, the gym-goers are friendly and the facility is clean! It becomes a little crowded around "rush hour" (5pm-7pm) but other than that it was a great gym to go to. I recently had to cancel my membership because I'm going away for school. After being a member at another gym where the management pretended they couldn't cancel my membership and then "froze" the membership so I wouldn't have to pay anymore... THEN re-started my membership fees months later... I was worried that canceling with Planet Fitness would be another nightmare. WRONG! I walked in, explained my situation and they had me fill out a paper (2 minutes) and then I was done! They were sad to see me leave but hugged me as I walked out the door. If you need a cheap gym membership and an environment that is super supportive and extremely NON-judgemental I highly suggest this gym. I know it gets a lot of bad rap from muscleheads who say it isn't a real gym... For my purposes it was. It's one of the best gyms I've ever been a part of!

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This location is in the heart of a shopping center in Ewing. At first I was a bit weary of the area, being that all the street lights were out, it was pitch dark and just has a very "muggy" vibe -- As in you're going to get mugged if you come here alone at the wrong time of night.Well, I did not get mugged, thankfully. And being from out of town, I know nothing of the area - It could actually be quite nice for all I know!The staff inside were friendly, the lockers plentiful and showers clean. The equipment was new and in good shape, what more do you need?

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Huge space. I love being at a 24 hr gym as I can just show up at off hours and practically have the place to myself. My really only complaint is that the sign up process is a little archaic and I wish the iPhone app had a little more functionality.

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I love the hours, the proximity to where I live, and I've had great experiences with the staff and the personal trainer. The availability of the machines is on point and the facility is quite clean. The only drawback is there are no weekend training available and there should be later hours for personal training throughout the week. Other than that, I am glad of my experiences thus far.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.0-star.

This business has 70 reviews.

The address is: Capitol Plaza, 1560 N Olden Ave, Ewing Township, NJ 08638, United States .

The contact number is +1 609-943-2548

This service is listed under Gym .

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