Planet Fitness at 1028 N Mountain Ave, Upland, CA, welcomes its patrons with a friendly and helpful staff, complemented by a clean and well-maintained facility. Patrons appreciate the spacious gym, latest equipment, and thoughtful amenities like aqua beds, massage chairs, and tanning options. The gym offers an affordable membership, making it a great choice for both new and experienced fitness enthusiasts.
However, some members have expressed dissatisfaction with recent changes in operational hours and crowded peak times. Issues with membership cancellations and maintenance have also been noted. Despite these, the gym continues to be a popular choice for its overall quality and supportive environment.
Pros:
- Friendly and helpful staff.
- Clean and well-maintained facility.
- Spacious gym with latest equipment.
- Affordable membership options.
- Aqua beds, massage chairs, and tanning options.
- Convenient location.
- Positive and welcoming environment.
- Great customer service.
- Flexible membership plans.
Cons:
- Reduced operational hours.
- Crowded during peak times.
- Issues with membership cancellations.
Location / Contact
- Address: 1028 N Mountain Ave, Upland, CA 91786, United States
- Phone:+1 909-297-5090
- Website:planetfitness.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 120 reviews.
The address is: 1028 N Mountain Ave, Upland, CA 91786, United States .
The contact number is +1 909-297-5090
This service is listed under Gym .
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gengar_ate_me
2 years ago
This is an update on the gym for September 13th, 2023.. these guys are not keeping up with maintenance at all. The water fountain has been on red for a month now and is giving warm water out. The curl machines' teeth for the chair our completely eaten up, and even with annual dues paid it's still the same and gets worse.. fix the issue because I'll be reporting this planet fitness soon for taking yearly fees and not maintaining the gym properly
kraahl darkcorpse
2 years ago
I really enjoy this gym over others, whom I respectfully wont mention. The PF equipment seems newer than some of the competition's. Their cardio equipment is abundant and seems to overall operate better. The staff have always been pleasant whenever I've had to interact with them, and the cleanliness is impressive. I usually always see somebody cleaning unused equipment each morning. I love the spaciousness of the gym and always enjoy working out here. My only wish was that they had earlier opening hours during the week and the weekend for the early birds like myself who work mornings throughout the week. Other than that, I have no complaints!
Ariana Pereyra
2 years ago
The gym is very clean. The staff is very nice and helpful.
Jackie De La Parra
2 years ago
I have been a member of this gymSince 2018, and I love it! Very clean, crew is always nice and polite and very helpful.
Patrick J Santiago
2 years ago
As a loyal member of Planet Fitness, I have had my fair share of frustrations when it comes to the lack of a secure area for bicycle storage. It's disappointing to see that over the years, the gym has not taken the necessary measures to …
Daniel Zatarain
2 years ago
This place is great to work out, clean and helpful staff
Suzan Alsamman
2 years ago
I really enjoyed this location. It’s really clean and has enough machines to do your workout 👍🏻 …
SμяёёҒ
2 years ago
They reduced the hours, the showers water flow and no hot water tooo !!!! 🤯 …
Jessica dye
2 years ago
Planet Fitness is Welcoming, Clean, Friendly Staff. Lots of different gym machines to workout on, you can try new one everyday.
Arturo Vega
2 years ago
Great facility. It's always clean and the staff is friendly. Although it gets crowded at times, the gym is large enough to find something to do.