Planet Fitness at 1028 N Mountain Ave, Upland, CA, welcomes its patrons with a friendly and helpful staff, complemented by a clean and well-maintained facility. Patrons appreciate the spacious gym, latest equipment, and thoughtful amenities like aqua beds, massage chairs, and tanning options. The gym offers an affordable membership, making it a great choice for both new and experienced fitness enthusiasts.
However, some members have expressed dissatisfaction with recent changes in operational hours and crowded peak times. Issues with membership cancellations and maintenance have also been noted. Despite these, the gym continues to be a popular choice for its overall quality and supportive environment.
Pros:
- Friendly and helpful staff.
- Clean and well-maintained facility.
- Spacious gym with latest equipment.
- Affordable membership options.
- Aqua beds, massage chairs, and tanning options.
- Convenient location.
- Positive and welcoming environment.
- Great customer service.
- Flexible membership plans.
Cons:
- Reduced operational hours.
- Crowded during peak times.
- Issues with membership cancellations.
Location / Contact
- Address: 1028 N Mountain Ave, Upland, CA 91786, United States
- Phone:+1 909-297-5090
- Website:planetfitness.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 120 reviews.
The address is: 1028 N Mountain Ave, Upland, CA 91786, United States .
The contact number is +1 909-297-5090
This service is listed under Gym .
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E. Rick Feldman
2 years ago
Clean location. No frills basic equipment. You get what you pay for. Their business model is you wont come in to work out but monthly is so cheap you wont cancel.
Luke K
2 years ago
I’ve been going here for a while now. I definitely recommend trying to get there outside of normal hours like 4-8 because it will get a bit busy to get on equipment. As far as everything else goes staff is nice and everything is pretty clean.
Shelby S
2 years ago
One of the more nice and cleanest PF branches I’ve ever been to, and I’ve had this membership with an assortment of other gym memberships over the past decade. The energy is great, and it’s not far from my home at all. Less than 5 minute drive, and 30 minute walk. I’ll be back.
Viv Jim
2 years ago
Clean nice gym. Only wish they had a sauna!!
Michelle Bedard
2 years ago
Uplifting, home away from home! Planet fitness is a must have for me. It's affordable and I noticed they care to maintain the equipment. If anything is down, it will be fixed asap. I never had a gym membership before because of the …
Daniela Gaudino
2 years ago
March 2023 •••I'm a full time traveler and I'm in the area for 3 weeks. Since I don't like to workout at the Hilton I decided to try out this gym.So far the staff is friendly and helpful.The gym very clean.Big parking lotThe CONS :They changed the hours to opening time 5 AM except Saturday and Sunday they open at 7 AM.As me, there were other people at the door during the week at 4.45 am because some people go workout at 4.It is hard to find the weights I need because the gym gets crowded especially between 5 am and 7 am.They have aqua beds, massage chair and tanning. I believe with new BULBS 💡 which is better than many other planet fitness I have been :)The time is pretty much the only thing I dislike====UPDATE March 23,2023It is my last week here and usually I am on a place 1 week instead of 3.There a girl that works at desk, she used to work in LA but if you ever encounter or talk to her...she is the NICEST PERSON EVER! GREAT Customer service, super nice and she does all she can to help you out. She is definetly the BEST EMPLOYEE of this gym 🏋️♀️
Eddie
2 years ago
Good gym. Not too crowded
Janet Nickerson
2 years ago
The price is great , no waiting , friendly staff and clean .
low n slow truckin52
2 years ago
they were respectful and answered everything accordingly.
omar garcia
2 years ago
Great gym at great price! Love it!