Planet Fitness at 1028 N Mountain Ave, Upland, CA, welcomes its patrons with a friendly and helpful staff, complemented by a clean and well-maintained facility. Patrons appreciate the spacious gym, latest equipment, and thoughtful amenities like aqua beds, massage chairs, and tanning options. The gym offers an affordable membership, making it a great choice for both new and experienced fitness enthusiasts.
However, some members have expressed dissatisfaction with recent changes in operational hours and crowded peak times. Issues with membership cancellations and maintenance have also been noted. Despite these, the gym continues to be a popular choice for its overall quality and supportive environment.
Pros:
- Friendly and helpful staff.
- Clean and well-maintained facility.
- Spacious gym with latest equipment.
- Affordable membership options.
- Aqua beds, massage chairs, and tanning options.
- Convenient location.
- Positive and welcoming environment.
- Great customer service.
- Flexible membership plans.
Cons:
- Reduced operational hours.
- Crowded during peak times.
- Issues with membership cancellations.
Location / Contact
- Address: 1028 N Mountain Ave, Upland, CA 91786, United States
- Phone:+1 909-297-5090
- Website:planetfitness.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 120 reviews.
The address is: 1028 N Mountain Ave, Upland, CA 91786, United States .
The contact number is +1 909-297-5090
This service is listed under Gym .
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Alex S.
5 years ago
This place is horrible. Members and staff mocks, patronizes and antagonizes others just trying to work out. Bunch of fit, secure Ls. Always the u*ly ones harasses. I was planning on canceling but they beat me to the punch. Thanks again for saving me the hassle and money:)
Faith Yana
5 years ago
Very good gym & always clean . Never have any problems , bathrooms are clean and neat also. I love this location
Zack McDohl
5 years ago
Great guest service from staff, gym equipment is always in top shape, and the location is thoroughly cleaned. This is my new favorite place to work out!
JEWEL MYHAND
5 years ago
There is a young lady there that greet you with such a HAPPY positive energy at 3am. And is consistent. She is good for your business. She has dark short hair. Nice young lady.
Top Flight
5 years ago
That one EMPLOYEE that unexpectedly takes a DAY OFF to VEGAS MAKES the ONE EMPLO. and fitness environment not do 100% satisfaction.- NO TOWELS FOR either side- 1 STAFF HAVING TO WORK 200% scanning and turning on the massage machines and clean the machines and overseeing the PF. BUILDING.GET YOUR priorities straight, WORK AS A TEAM AND PLAN AHEAD.
Rick Bauer
5 years ago
The Black card membership is a great deal, massage chairs & hydro-massage. Tanning machine. Open 24 hrs M-Th. Lots of new equipment. $10/mo membership also a good deal.
James Farr
5 years ago
This gym would be five stars if they were open 24 hours a day 7 days a week however they are not. I don't understand why a place that is so busy all of the time wouldn't stay open for 24 hours on the weekends. It boggles my mind.The reason why it is four stars is that as far as planet fitness type gyms go this has all of the equipment that you need. It has a wide selection of dumbbells a wide selection of machines and a really nice cardio area complete with televisions on the cardio machines.
Faithis mykey
5 years ago
It's always clean and if I go to any City I can use their bathroom because of my membership. I can take a guest or friend with me anytime I want and we can work out. I wish the kids could come here but for the price it's pretty good. It's always spotless.
Jordan S. Magro
5 years ago
PF has a bad reputation in the bodybuilding community but I like it. Granted the weights don't go very high and they only have smith machines but it works for me and will work for those who aren't trying to get huge.I've only been here twice so far but its always clean and well organized. The guy at the front is friendly always saying hello.I come at 4am on weekdays so I can't speak for the rush hour between 4-8pm.
John Frala
6 years ago
Not open yet. Could be a good idea not to put open 24 hours. Out of town Black Card holders don’t know it’s not open. A little common sense please.