Planet Fitness at 1028 N Mountain Ave, Upland, CA, welcomes its patrons with a friendly and helpful staff, complemented by a clean and well-maintained facility. Patrons appreciate the spacious gym, latest equipment, and thoughtful amenities like aqua beds, massage chairs, and tanning options. The gym offers an affordable membership, making it a great choice for both new and experienced fitness enthusiasts.
However, some members have expressed dissatisfaction with recent changes in operational hours and crowded peak times. Issues with membership cancellations and maintenance have also been noted. Despite these, the gym continues to be a popular choice for its overall quality and supportive environment.
Pros:
- Friendly and helpful staff.
- Clean and well-maintained facility.
- Spacious gym with latest equipment.
- Affordable membership options.
- Aqua beds, massage chairs, and tanning options.
- Convenient location.
- Positive and welcoming environment.
- Great customer service.
- Flexible membership plans.
Cons:
- Reduced operational hours.
- Crowded during peak times.
- Issues with membership cancellations.
Location / Contact
- Address: 1028 N Mountain Ave, Upland, CA 91786, United States
- Phone:+1 909-297-5090
- Website:planetfitness.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 120 reviews.
The address is: 1028 N Mountain Ave, Upland, CA 91786, United States .
The contact number is +1 909-297-5090
This service is listed under Gym .
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eyl
2 years ago
Please clean the men's restrooms more often, there are terrible smells of urine (from the floor) at the two only available urinals there. Otherwise, the staff at the time I go (night time) are pretty chill.
Sam Dizzy
2 years ago
The cleanest friendliest gym I have ever been to. The area is very large with many machines, music is good and not loud and annoying like other places
Lhesley Santacruz
2 years ago
If you're a beginners don't go here . There is no detectives no classes.All machines. Limited free weights.If you kinda know what you're goal is and how to be self motivated. Than if may work for you, there are no scales I thought that was odd.Limited space of mirrors,The weights they do have I felt were cheap and frankly less than what it actually said lol,I know that sounds weird. But, I picked up a 20lbs like it was 10So maybe some mind tricks are going on in there.Needless to say I'm cancelling and finding a new gym.Good luck !
Beth Pippin
2 years ago
Love this GYM .All the employees are so nice and very helpful. its clean, stocked rest rooms/ lockers. 4 showers 1is ♿. Lots of lockers to choose from . And the price is perfect. I love this GYM. THE BEST GYM IN TOWN. 😉♥️🏋️ …
melissa portillo
2 years ago
I have been coming to this Planet Fitness since it opened. My husband and I know the whole team at night they are friendly and extremely welcoming with the exception of today. We dealt with general manager Christina. Christina lacks problem resolution skills and customer service, because of her failure to resolve our issue, I will be canceling my membership.
Aurora Young
2 years ago
I came to planet fitness for the high school summer pass. I've never been to a gym before and don't know how to do anything lol. And people just stare at you. Could have gave my visit 5 stars but only if they could be hours during the summer for high school students. Most high school students are ages 14-18 and when your a 15 year old girl sometimes it could be uncomfortable around older men when your working out. 🤦♀️
Jonathan Liebgott
2 years ago
They were closed although I went in to sell them something. I have a brand new walking table. That goes on a treadmill. If interested in buying it please contact me. If you need a back up or to replace one selling at a low price. Thank you.
Tobe Primicerio
2 years ago
I love that it is clean, it is close by and there’s always someone at the desk if I need some thing and they’re very helpful and nice. The only thing I wish was different is I wish they had better showerheads and I really wish they had a sauna or steam room.
Alexandre Rivas
2 years ago
What can I say, you get what you pay for. The newer equipment is the only thing exceptional about this gym the motto “no critic’s “ certainly not here. The manager, Christina. will give you a hard time and gives the vibes of a KarenI will not be going back till I see “under new management sign”Night staff is cool .
Taylor Sealy
2 years ago
Daniel has been a great trainer for the group classes! He seems very knowledgeable, focused, and has a great personality. I'm glad the gym has a stable class trainer again so I can follow a schedule each week. He's great at answering any questions the group has and making sure that we're all working out within a safe comfort zone and not hurting ourselves in any way. I look forward to my upcoming classes 😊