Planet Fitness in Warner Robins, GA offers a welcoming and judgment-free environment. Their facilities stand out for cleanliness, friendly staff, and a wide variety of workout equipment. Many members appreciate the inclusive atmosphere, which makes exercise enjoyable and supportive for beginners and regulars alike. However, some customers have encountered issues related to billing and membership cancellations.
The gym boasts a 24-hour schedule on most days, which provides flexibility for different workout preferences. With additional perks like massage chairs, tanning beds, and a user-friendly app, Planet Fitness adds value to its membership. Yet, the occasional problems with equipment maintenance and customer service experience detract from its overall quality.
Pros:
- Clean and well-maintained facilities
- Friendly and helpful staff
- Judgment-free workout environment
- Wide variety of exercise machines
- Affordable membership options
- 24-hour access on most days
- Massage chairs and tanning beds available
- Personal training services included
- User-friendly mobile app
- Plenty of parking space
Cons:
- Issues with billing and membership cancellations
- Occasional equipment maintenance problems
- Inconsistent customer service experiences
Location / Contact
- Address: 816 Russell Pkwy, Warner Robins, GA 31088, United States
- Phone:+1 478-302-5650
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 110 reviews.
The address is: 816 Russell Pkwy, Warner Robins, GA 31088, United States .
The contact number is +1 478-302-5650
This service is listed under Gym .
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Jacob Smith
7 months ago
"Temporarily" closed for several months, but continuing to charge constantly. Won't let you cancel anywhere but in-store, which means you need to drive 45 minutes away just to cancel your subscription since this one is closed. Run by scumbags, please go literally anywhere else, there are plenty of other good gyms in the area.
Sharon Hale
7 months ago
My place as closed for construction expect me to go to another 20 miles away I expect them to reimburse me from the time they started till the time they opened back up didn't even get a notice to let me know
Dale Scheuneman
7 months ago
Charging my checking account for the last 2 months but, still closed for restoration. Worker said "it will not be open until Nov." Perry is too far for me to go 3 times a week.
kiarareynolds24
8 months ago
It’s nothing at this location right now. August 25th 2023
Donna
9 months ago
Very clean, love the staff always greeting you n extremely friendly
Sunshine Brown
9 months ago
Great customer service, very clean, great place to clear your mind and get your body right. Be sure to upgrade to the black card so you can experience the water massage bed, it's my favorite.
Jeannot Joseph
9 months ago
Why did planet fitness charge my account and refuse to refund me even though my gym is close for renovation? I have not been to this gym in a over a year. Planet fitness is the epitome of coorporate greed and predatory behavior. I cant for for a class action lawsuit to start against them so I can join. Very unfair practices to cancel a membership that is so easy to get online.
Pat English
10 months ago
Tanning booth and workout and the price. The staff are always very helpful and nice!
Trey Hess
10 months ago
They are limited on blackcard amenities, like they have no total body red light and the tanning booths are old....they are lacking...
Colt Cardenas
10 months ago
I work out here with my my wife and teenage son. Has everything we need, no complaints.