Planet Fitness in Warner Robins, GA offers a welcoming and judgment-free environment. Their facilities stand out for cleanliness, friendly staff, and a wide variety of workout equipment. Many members appreciate the inclusive atmosphere, which makes exercise enjoyable and supportive for beginners and regulars alike. However, some customers have encountered issues related to billing and membership cancellations.
The gym boasts a 24-hour schedule on most days, which provides flexibility for different workout preferences. With additional perks like massage chairs, tanning beds, and a user-friendly app, Planet Fitness adds value to its membership. Yet, the occasional problems with equipment maintenance and customer service experience detract from its overall quality.
Pros:
- Clean and well-maintained facilities
- Friendly and helpful staff
- Judgment-free workout environment
- Wide variety of exercise machines
- Affordable membership options
- 24-hour access on most days
- Massage chairs and tanning beds available
- Personal training services included
- User-friendly mobile app
- Plenty of parking space
Cons:
- Issues with billing and membership cancellations
- Occasional equipment maintenance problems
- Inconsistent customer service experiences
Location / Contact
- Address: 816 Russell Pkwy, Warner Robins, GA 31088, United States
- Phone:+1 478-302-5650
- Website:planetfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 110 reviews.
The address is: 816 Russell Pkwy, Warner Robins, GA 31088, United States .
The contact number is +1 478-302-5650
This service is listed under Gym .
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Thomas Prikakis (Mike)
5 years ago
Great staff. Clean environment. Plenty of parking. Makes me feel well about myself, even if I am a tad large. They noticed my weight loss from my login picture and congratulated me. Several of the team members did. Its easy to be friendly with the team members. They even speak highly of some guy named TJ, although I've never met him, so apparently even management is easy to get along with and treats the staff well, which says something. The only problem I've ever had was from another customer dirtying up the shower, which was cleaned on the spot when I brought it to the staff's attention.A lot of the staff have some tips they use themselves there, but the trainers have even more beginners tips. Although I haven't gotten to an intermediate level, I think the trainers might be able to help. My plan was to join and be fit to live longer for my family and I accomplished that in less than 100$ at planet fitness, surprisingly not even trying that hard. Gotta keep it up and not give any excuses. "I don't have time" was my excuse. But I invite all my friends to the gym and it's their excuse, now. I see what it always looked like when I said that and regret it. I appreciate planet fitness much. Thanks Guys!
Johnny Do
5 years ago
This is a nice facility! I enjoy the crowd - I usually come in later in the night (3-4 nights/week) and the folks that work and come here are very nice. The gym is never crowded (~10pm) and everyone is concious enough to wipe down equipment after their use. Great price and an awesome anti-aging facility!!
Emily Wilkerson
5 years ago
I look forward to coming every day. It is a very clean gym. The staff is friendly and helpful if you have any questions. The free personal trainer is really nice to have. A lot of workout routine options including a room for your core, a 30 minute full body workout room, and the big general workout area.
Steven Whitaker
5 years ago
After a week of travelling it sure was good getting back into the gym routine. I love the friendly folks at this Planet Fitness location. The staff keep the gym clean and in good repair. Over the last 2 months they have replaced all the exercise machines with brand new replacements and added 4 new machines. You can get a whole body workout here at your own pace.
Lucretia F
6 years ago
Ok, it's so easy to sign up but not easy to get out the commitment... Yesterday which was Friday I made to the gym about 6:48 pm wen I got there the front desk guy tell me they close at 7 for the employees Christmas party... I was pissed because first of all they already Not 24 hours and u gone close 2 hours early on a day where u should be open. If the employees Christmas party was that important they should've had it on Saturday or Sunday when the gym close at 7pm instead of closing early on Friday. I asked an employee about it she said it was posted on Wall, I come at night time and I never noticed the sign, it's dark outside. PLANET FITNESS DOES NOT CARE ABOUT THERE CUSTOMERS, THAT'S JUST MY OPINION AND I WILL TAKE MY MONEY TO A GYM THAT'S AT LEAST 24HOURS!!!!
Tony Gockman
6 years ago
Truthfully, this is a "not so serious gym". The staff is young or out of shape (because it's a judgement free zone). And the weights only go to 60 lbs. The trainer isn't even truly a trainer. Usually, it's someone that was promoted from the front counter after the previous leaves the company. I watched the "trainer" teach about the machines to clients, as she was learning, herself. They aren't a 24/7 business, but a 24/5, making it inconvenient on the weekends. On a positive note, it's a good price for membership.
Danielle Gibson
6 years ago
Friendly staff, alot of machines, it does get a little crowded in the late afternoon early evening, but mornings and nights are great. They also have a chart to show you busy times if you want to beat the crowd. The trainers are very welcoming and comfortable to work with. They also always keep their drinks well stocked.
William Massey
7 years ago
Have been a member for about a year and a half. Great equipment. Would be nice if as new employees get trained, it was kind of like on the same level, so that I'm not treated differently from one day to the next.
JW Anonymous
7 years ago
I love it! The equipment is frequently maintained, the facility is clean and bright, and the employees are always helpful and friendly! I'm always greeted with a smile and cheery hello from Tasha or Laura. Leslie is always there to advise as a trainer and I find her to be very informative. I feel at home at Planet Fitness thanks to the friendly and caring staff!
Terry Rivers
8 years ago
I have been a member at a few gyms in town and this one is easily the best. There is at least two of every machine and I have yet to see any equipment not in working order. The employees are super-helpful; everything is very clean; and wipe down spray and towels are always plentiful. Love going!