Planet Fitness in Warner Robins, GA offers a welcoming and judgment-free environment. Their facilities stand out for cleanliness, friendly staff, and a wide variety of workout equipment. Many members appreciate the inclusive atmosphere, which makes exercise enjoyable and supportive for beginners and regulars alike. However, some customers have encountered issues related to billing and membership cancellations.
The gym boasts a 24-hour schedule on most days, which provides flexibility for different workout preferences. With additional perks like massage chairs, tanning beds, and a user-friendly app, Planet Fitness adds value to its membership. Yet, the occasional problems with equipment maintenance and customer service experience detract from its overall quality.
Pros:
- Clean and well-maintained facilities
- Friendly and helpful staff
- Judgment-free workout environment
- Wide variety of exercise machines
- Affordable membership options
- 24-hour access on most days
- Massage chairs and tanning beds available
- Personal training services included
- User-friendly mobile app
- Plenty of parking space
Cons:
- Issues with billing and membership cancellations
- Occasional equipment maintenance problems
- Inconsistent customer service experiences
Location / Contact
- Address: 816 Russell Pkwy, Warner Robins, GA 31088, United States
- Phone:+1 478-302-5650
- Website:planetfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 110 reviews.
The address is: 816 Russell Pkwy, Warner Robins, GA 31088, United States .
The contact number is +1 478-302-5650
This service is listed under Gym .
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Andrew A
2 years ago
Neat place to go work out, and I can feel the fat going away and the blood flowing at the time of this writing. Cool and comfy environment when pumpin lead or stompin rubber. The front staff is very helpful and nice. Only complaint is personal, gotta wear a mask. I'm not a big fan of it as a anti vaxxer🤠➰🇺🇲, but then again it's their business. 10/10 No Pain No Gain
Carol Shaughnessy
2 years ago
Clean, open whenever I get the itch to workout. The equipment is in good working order. The dressing room is kept clean and the showers have plenty of hot water. Staff is nice and ready to assist with any questions. Trainer is knowledgeable and friendly.
Winsome Stewart
2 years ago
As a new customer I didn't feel welcome. Front desk is cordial but not pleasant. As a first timer you expect someone to take on a tour of the place and the usage of the machine. But I was just given an app to download and I was just left alone yo injured myself in the machine. I am almost certain that I am not getting the fil benefit of the gym because I don't know if I am using the machine properly, although there are pictographs on the machine themselves
Jenna Bishop
2 years ago
It’s always such a warm and welcoming environment. I usually go M-F (around 3 am) and the two men who work those hours are great. I mean really. They’re sweet as can be, always smiling, always cleaning, very personable, and so much more. Obviously 3 am is pretty dark out and it can be slightly intimidating but I ALWAYS feel safe here. I absolutely love going to this gym. Big shout out to y’all for being my escape from reality. 😎❤️
Julie G McMurran
2 years ago
I have was a member for three years. Then Covid 19. I am back and loving it. Same as before clean, great staff, and the equipment is kept current and clean.I need some of the new machines to keep my personal physical therapy going. I smashed my left upper arm at 63 at 58+59 I had both knees replaced. It feels so good to be back in a extremely clean gym.I love the new app to click and learn how to use the equipment. Thank heavens for Planet fitness. I did not like any other gym and PT centers I went to.
Malik S. Taylor
2 years ago
Awesome staff!. The staff were warm, friendly and welcoming. They ensure the facility is clean and safe for everyone to use. I love the fact that there are several cleaning stations throughout the facility; which promotes a clean and healthy atmosphere. I'm looking forward to next time.
Taylor Gomes
2 years ago
The staff is always very helpful and knowledgeable, and in the past have always maintained the facilities and equipment exceptionally well. And after almost a year away, I’ve come back and found that they’ve been doing even more to ensure our safety and cleanliness of the gym! Thanks to the team for always delivery the most quality and care at PF!
I AM Caroline
2 years ago
I would give 1⭐ but because of Faith (who processed my membership) courteous sales approach I gave 3 ⭐s.This gym isn't so mindful of the definition of #healthandfitness***Great thing is they accept minor to major #healthinsurancesFYI*** have space in your phone to download the #PFapp or download prior to your visit (needed for membership #entry #keycardAs it is written in kjv #wordofGod in Matthew 9:37&38 AS WELL AS since I see the potential and I have the #faith I figure I can do the #work (in reference to another #asitiswritten in James2:16) so it's #putout or #shutup 🙏🏿😛👌🏼😷👍🏼😊🙏
Jane Vogt
3 years ago
Good customer service, clean facility but the people who work there need to walk around a little more often so they can educate the people who don’t clean up after themselves when their finished using any of the exercise items. Otherwise, a good place to come and get physical.
Scout_z
3 years ago
Planet Fitness is a clean, quiet workout facility. They advertise as a judgement free zone, which is correct. I attend myself and enjoy the peaceful workout environment.