New York Sports Club, located at 1835 Connecticut Ave NW in Washington, D.C., offers a broad selection of fitness equipment and amenities such as steam rooms and saunas. Open almost every day, this gym caters to a diverse clientele and provides services that make it a practical choice for locals and visitors alike.
Despite its accessible location and welcoming staff, New York Sports Club has been subject to criticism regarding the management of member safety, equipment maintenance, and general operational handling. These issues have sparked a variety of reviews that applaud the gym for its facilities while questioning the overall management and safety practices.
Pros:
- Located conveniently in Universal Centre, Washington, DC.
- Offers a variety of equipment and large workout spaces.
- Steam room and sauna available and maintained.
- Extended operating hours during weekdays.
- Friendly and welcoming staff recognized by many customers.
- Classes available, including cardio and yoga.
- Provides free day passes to try out facilities.
- Competitively priced options in the local area.
- Responsive to client feedback in some areas.
- Good membership options without activation fees.
Cons:
- Some equipment is outdated and poorly maintained.
- Management has been criticized for handling member safety poorly.
- Cleaning and organization in locker rooms and gym space need improvement.
Location / Contact
- Address: 1835 Connecticut Ave NW, Washington, DC 20009, United States
- Phone:+1 202-332-0100
- Website:newyorksportsclub.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 1.8-star.
This business has 60 reviews.
The address is: 1835 Connecticut Ave NW, Washington, DC 20009, United States .
The contact number is +1 202-332-0100
This service is listed under Gym .
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Nesi Smith
2 years ago
This gym feel as if it’s ok for a member to be stalked and you terminate them because they’re recording for their safety!!! As a former law enforcement officer I felt the need to record was justifiable and due to the fact that he didn’t report it shouldn’t matter. You have all types of weirdos working out so the need to report is slim to none unless that person actually starts following and stalking you to point where every move you make they make!!!! Refund should have been given as well as an apology.
Jayana Mitchell
2 years ago
The level of unprofessionalism is absolutely unacceptable! How is it fair to terminate someone's membership because they were being followed in a gym where they are supposed to be able to workout in peace. What about the safety of your members? Now that person gets to stay and workout even though there is evidence of them following someone around the gym. Unacceptable!!!!
adrienne brown
2 years ago
Seems like the staff favors inappropriate behavior and protects stalkers. Management is extremely unprofessional, rude and toxic. Your safety will never be their priority, but your money surely is. DO NOT sign up for this gym. The behavior displayed by the staff is absolutely disgusting. 0/10 WOULD NOT RECOMMEND.
Stephanie Barrett
2 years ago
The staff here are great, friendly and professional. Special shout out to Jayla and Jessie, they are awesome! Well equipped gym and they are constantly cleaning. There's a good variety of equipment to do full weight lifting and all kinds of fun HIIT workouts.The only thing I would change is I wish more members would re-rack their plates and put away their equipment, not the fault of the staff, just members who don't understand or don't care about gym etiquette.
S. Burgundy
2 years ago
Was being followed and felt unsafe so I recorded it for my safety. Received a call saying that they were canceling my membership because I’m too overweight and that I’m not a good look in their gym. When I started asking questions, keeping my composure, management had an attitude and refused to refund my membership fees. I was just trying to be healthy and this outcome proves that they condone me being violated not only by other gym goers but management themselves.
Jesse Bacon
2 years ago
I was in town three days for a conference and needed a gym to workout in… when we asked about daily passes the staff was super friendly and helpful in allowing me and a colleague to utilize the facility… I was able to complete all of my CrossFit workouts for the three days I was there. The facility was spacious and had everything we needed. Would totally recommend to anyone in the area looking for a gym home or those passing though on business. I’ll visit again whenever I’m in the area.
Tiana Stewart
2 years ago
This club does not care about the safety and well-being of their customers. Your membership will be terminated if you vent about the gym on social media with no refund of your monthly payment. This gym is not safe If you are attending alone. If you do go to this gym, please go with another person so that you were not followed around the gym.
Michael
2 years ago
It's a great gym, I really don't get why the rating isn't higher. Perhaps the former management can be blamed. Juayla could not have been more welcoming. I can recommend this gym 100%Not too busyIt's cleanGood variety of equipmentBig lockers (gotta bring your own lock)A nice, respectful crowed
Darrien Lionheart
2 years ago
Super unprofessional!Watched a video of a man being harassed, and followed at this gym, and the management terminated his account without a refund, FOR DOCUMENTATION OF THE HARASMENT!I fly around alot, and always need good gyms to go to, now that I've seen how they treat their members, I'll never step foot into their gym.
Denicia B.
2 years ago
Completely unprofessional establishment with horrid conflict resolution skills. Saw a man online who recorded another man following him around the gym for his own safety only to be met with HIS membership being terminated. He was never given a courtesy call to first explain the situation or explain himself. They simply terminated his membership and met him with a very rude and hostile call from management despite him being the one who was uncomfortable from being followed by another member.