New York Sports Club, located at 1835 Connecticut Ave NW in Washington, D.C., offers a broad selection of fitness equipment and amenities such as steam rooms and saunas. Open almost every day, this gym caters to a diverse clientele and provides services that make it a practical choice for locals and visitors alike.
Despite its accessible location and welcoming staff, New York Sports Club has been subject to criticism regarding the management of member safety, equipment maintenance, and general operational handling. These issues have sparked a variety of reviews that applaud the gym for its facilities while questioning the overall management and safety practices.
Pros:
- Located conveniently in Universal Centre, Washington, DC.
- Offers a variety of equipment and large workout spaces.
- Steam room and sauna available and maintained.
- Extended operating hours during weekdays.
- Friendly and welcoming staff recognized by many customers.
- Classes available, including cardio and yoga.
- Provides free day passes to try out facilities.
- Competitively priced options in the local area.
- Responsive to client feedback in some areas.
- Good membership options without activation fees.
Cons:
- Some equipment is outdated and poorly maintained.
- Management has been criticized for handling member safety poorly.
- Cleaning and organization in locker rooms and gym space need improvement.
Location / Contact
- Address: 1835 Connecticut Ave NW, Washington, DC 20009, United States
- Phone:+1 202-332-0100
- Website:newyorksportsclub.com
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 1.8-star.
This business has 60 reviews.
The address is: 1835 Connecticut Ave NW, Washington, DC 20009, United States .
The contact number is +1 202-332-0100
This service is listed under Gym .
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Stephanie Barrett
2 years ago
The staff here are great, friendly and professional. Special shout out to Jayla and Jessie, they are awesome! Well equipped gym and they are constantly cleaning. There's a good variety of equipment to do full weight lifting and all kinds of fun HIIT workouts.The only thing I would change is I wish more members would re-rack their plates and put away their equipment, not the fault of the staff, just members who don't understand or don't care about gym etiquette.
Money B
2 years ago
This place is extremely unprofessional I moved to the area recently and needed a nice gym to go. Boy was I wrong I filed a complaint about some ideas that were stolen from me and instead of doing a proper investigation they terminated my membership and didn't refund me. PLEASE DO NOT I REPEAT DO NOT GO THERE THEY WILL STILL ITEMS AND YOUR MONEY
Derek Lynch
2 years ago
I love this gym. The staff are some of the nicest people I've ever met, and most of the friends I've made in DC have been through WSC. Great equipment, good hours, and affordable.
Danyale Jameson
2 years ago
MANAGEMENT WAS VERY RUDE!! A gentleman who had a membership with them was being followed around in the facility by another gentleman, and the young man started recording him. Instead of management terminating the membership of the gentleman that was following the other young man around, THEY TERMINATED THE YOUNG MAN’S MEMBERSHIP THAT WAS RECORDING!!! Not to mention, not giving him a refund for the month!!?? UNPROFESSIONAL!!!! Will be contacting the BBB!!!
Taylor Brown
2 years ago
Safety is a huge problem at this gym. When a man points out he isn’t feeling safe, it should be taken seriously as well. Management is unprofessional and cares more about money than doing the right thing.
Betty Lozano R
2 years ago
Definitely unprofessional and careless when it comes to their members safety. And have the audacity to cancel a membership without a refund. They just care about money, they don't deserve any patronage until they make amends.
S⃠k⃠y⃠r⃠i⃠m⃠98
2 years ago
Saw on TikTok person user name trellthetrainer was suspended by his member ship because he was recording him self working out at the gym and a person stalking him everywhere. This gym does not sound professional and is not safety for there gym members I would not recommend this gym.
Carmen King
2 years ago
Unprofessional. Member felt unsafe and recorded the man following him. The stalker told the manager & the manager canceled the victims membership and refused to give a refund. Didn't ask the victim his side or anything. Not good business & you should feel safe in your gym. 0/10
Nesi Smith
2 years ago
This gym feel as if it’s ok for a member to be stalked and you terminate them because they’re recording for their safety!!! As a former law enforcement officer I felt the need to record was justifiable and due to the fact that he didn’t report it shouldn’t matter. You have all types of weirdos working out so the need to report is slim to none unless that person actually starts following and stalking you to point where every move you make they make!!!! Refund should have been given as well as an apology.
Jayana Mitchell
2 years ago
The level of unprofessionalism is absolutely unacceptable! How is it fair to terminate someone's membership because they were being followed in a gym where they are supposed to be able to workout in peace. What about the safety of your members? Now that person gets to stay and workout even though there is evidence of them following someone around the gym. Unacceptable!!!!