Elite Sports Club-Brookfield

Warning bunch of deceitful scammers charging for service you do not use! I was charged upwards of $500 for NOT using a free childcare service with prior knowledge or explanation (NOT IN THE CONTRACT). Every time my kids could not come to …

Excellent gym. Love they provide towels for working out and showering. Shampoo conditioner blow dryers lotion qtips deodorant hair spray. I don’t use it all but if I forget and item it’s great to have! Many play tennis so the equipment is always free and they have great new ones. Classes are many. Only improvement would be to have the water lounger/massagers be free since other less expensive gyms provide them for free

Call them Dec, Jan 31 and Feb 4 to cancel my membership but was told different info for every single one.. all those call but never once inform about their cancellation request form till I email someone. Front desk are absolutely awful, very clueless and rude.

We signed up our daughter for some tennis lessons, and now that they’re finally done we’re not planning on ever going back. The lessons were fine, nothing special about them, you would think for the price they would be a lot better. They put my daughter with the younger kids because she was a beginner, even though I asked to sometimes have her with her age group because I could tell the younger group wasn’t really learning much.. they completely ignored my request with no explanation. That isn’t the reason I’m not going back though. On the very first day, the person at the reception was super nice and said that we didn’t need to check in when I told her we were there for tennis. Well a few weeks pass and someone else is sitting up front and she is extremely rude! She gives me some serious attitude as I walk in “excuse me, can you check in??!!!” As if I’m walking in to rob them of their ridiculous lessons. I said “we haven’t needed to before but sure” she said “well now you do!”.When I tried to tell guest services about her rudeness.. you won’t believe what he said. “Yeah sorry but that’s just how she is, deep down she actually nice”What?! Terrible customer service. I wish I knew her name. She works at the front and has her hair in a pony tail usually. No thanks, I’d rather take my money elsewhere, so glad we’re done with you guys.

We just had an incredible birthday party experience for my 10 year old. The staff was so accommodating and wonderful. I love coming to this gym; it is so family oriented. Also, the youth tennis program is amazing, high level.

This place is just kind of a joke. We have a family member ship (costs over $200) because it’s convenient for distance. All of our kids want to go to Lifetime which soon is coming. It’s just more of a joke the longer we’re members. Last …

I signed up for a 12 week Pilates session with Jen Cook and she is incredibly knowledgeable. She took the time to explain all of the movements to me and was very easy to work with. My body feels great and I have gained strength and flexibility after working with her.

The staff is very nice and supportive. The overall facility is neat and well maintained. The 3 starts rate is mainly because the worsening condition for tennis facility , which is now very crowded and hard to book . Even you paid for …

We are newer members and have signed up to work with Jen Cook for personal training. She is wonderful! I've had severe back problems for a few years and was hesitant to start a work out program. Jen listened to my issues and started me on …

I've been a member since 2010. Owners up until the recent sale in 2019 were very very good. They kept equipment up to date, repaired and clean. Once the sale was completed to out of state ownership, it has been a downhill slide. Positives …