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Planet Fitness located at 15740 W Capitol Dr, Brookfield, WI, offers a budget-friendly gym experience with amenities like cardio machines, weight resistance circuits, and hydrotherapy massage chairs. The gym promotes a 'judgment-free' environment, making it inviting for beginners and casual exercisers. However, some members report overcrowding during peak times and inconsistencies with equipment and cleanliness.

While the staff is generally friendly and accommodating, issues like unexpected charges and limited equipment availability have been noted. Despite these drawbacks, the gym remains a favorite due to its affordability and comprehensive amenities.

Pros:

  • Affordable membership fees
  • 24-hour access on most days
  • Variety of equipment available
  • Friendly and accommodating staff
  • Clean facilities
  • Good amenities (hydrotherapy massage, tanning beds)
  • Convenient location with ample parking
  • Judgment-free environment
  • Positive customer service experiences

Cons:

  • Overcrowded during peak times
  • Inconsistency in equipment availability and cleanliness
  • Some reports of additional unexpected charges

Location / Contact

Rating Stats

4.4

out of 5.0

21 reviews
5.0
6 reviews
4.0
18 reviews
3.0
12 reviews
2.0
53 reviews
1.0

Reviews (110)

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Great experience and u gotta try da hydrotherapy massage chairs! But here's a tip u hv ta be a black card member to have access to the special features of the fitness facility which sux! I hv a tens unit anyways for my back pain! I'm just a guest we only hv access to the gym equipment that's it! Disappointed tho.

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I do not remember being here, but when I enter a gym, I always enjoy a good workout.

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95% cardio equipment empty. Could not do a workout because it was a 20 minute wait for a Smith machine every time it was needed.Planet fitness continues to cater to an imaginary customer and not what their members actually need.

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many various weight machinesfriendly staff

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The equipment is packed in and you are right on top of each othee.

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Very nice place, a tad but crowded though during the evening.

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Staff are courteous and conscientious. Facility is always clean. Staff is always pleasant. Great Value!!!

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I've been going to this location for a year now, and have really been enjoying it. For the most part, the people, atmosphere, cleanliness, gym equipment, tanning beds and massage chairs, nothing but good things to say! Until Xperience shut down. The gym has been a lot busier, which is to be expected.. but what I didn't expect is the unpleasant and uncomfortable stuffiness, the lack of cleanliness and the groups of people surrounding the machines at any given time. This location isn't huge by any means, so taking on another large group of people has limited the equipment availability, which is extremely unfortunate for the routine of regular PF members. I understand that Xperience members needed somewhere to workout, after their gym shut down abruptly, but what about the PF members? Who now have to just deal with the inconvenience of the Xperience members, being inconvenienced. Hopefully something is being worked out, for the betterment of all members - to give everyone the space and quality they pay for and deserve.

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Thought this place was supposed to be “judgement free”. This type of attitude seems very hypocritical. One of my friends told me there’s also an alarm that goes off if you accidentally rack weights too hard. I’m sad that my old gym closed and transferred my membership to this place.It’s a well kept/newer place, but a poor quality gym overall. There isn’t much equipment at all compared to my previous gym. No racks, platforms, jump boxes ect. There are very few free weights which I personally use for the majority of my workouts to help develop multiple muscle groups and stability.

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Víctor was super helpful with all my questions, and was very patient. He deserves a raise!

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.4-star.

This business has 110 reviews.

The address is: 15740 W Capitol Dr, Brookfield, WI 53005, United States .

The contact number is +1 262-599-8127

This service is listed under Gym .

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