Wisconsin Athletic Club | Wauwatosa is a well-equipped fitness center that provides a diverse range of amenities and classes. Members appreciate the cleanliness, variety of equipment, and the welcoming environment. Trainers and staff, particularly individuals like Ericka Hawke, receive high praise for their professionalism and friendliness. The club offers numerous services such as saunas, steam rooms, and pools, ensuring a comprehensive fitness experience.
While the club garners positive feedback for its facilities and customer service, there have been repeated reports of unprofessional and discriminatory behavior by some staff members. Issues like poor front desk service, inconsistent policy enforcement, and parking challenges also appear occasionally in reviews. Despite these drawbacks, many members find value in the extensive amenities and inclusive atmosphere.
Pros:
- Clean and well-maintained facilities
- Friendly and professional staff
- Wide variety of equipment and classes
- Amenities include saunas, steam rooms, and pools
- Large, spacious gym area
- Consistently positive experiences with trainers
- Convenient location
- Some staff members are highly praised
- Inclusive and diverse atmosphere
- Two basketball courts and multiple pools
Cons:
- Reports of unprofessional and discriminatory behavior
- Inconsistent policy enforcement
- Parking can be challenging
Location / Contact
- Address: 8700 W Watertown Plank Rd, Wauwatosa, WI 53226, United States
- Phone:+1 414-443-5000
- Website:thewac.com
Rating Stats
Reviews (20)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.6-star.
This business has 20 reviews.
The address is: 8700 W Watertown Plank Rd, Wauwatosa, WI 53226, United States .
The contact number is +1 414-443-5000
This service is listed under Fitness Center .
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Micaela Mckinley
8 months ago
This gym has a lot of amenities and classes. I love the sauna and steam room and the staff is very friendly
CODA CAIN JR
9 months ago
Nice! But a bit out my price range for what I need to use it for all I can say. Other then that I would recommend those who can to “Just Do It” like Bo!!
Scott Wisdom
9 months ago
Nice gym and probably one of the best WAC locations, but the front desk staff are terrible. Standing around talking when people are lining up to check in. Most seem to be high school or college students too stoned to know what’s going on around them.
Joshua Aultman (Jay)
9 months ago
Big fan of the sauna, steam room and shower set up at this location. The staff is always absolutely delightful! Even at 4am! At every location! This is BY FAR THE MOST CONSISTENTLY PLEASANT FULL GYM EXPERIENCE ACROSS THE BOARD inmynotsohumbleopinion............... THEY ARE WORTH THE PRICE!!!
Vanicea Clinton
9 months ago
This location is decent . The amenities are descent as well, this location has the best basketball gym out of all the locations to me. I will give this location two stars because unfortunately Most of the Wac employees are racist & rude. As I walk into this location, I am not greeted properly at all , as a matter of fact their expressions are so unwelcoming, just for me to hand them my membership card to get it snatched out of my hands as if I’m nasty or they have a problem with me. When they hand me my locker key they are throwing them in my hand. I can’t write everything down on here, so I will write another review with the rest of this review
Sydney J
10 months ago
I seldomly use this word but this location fits the description. They are RACIST! Prejudice all of the ABOVE!!The only reason you denied my brother entry to your gym was because of the color of his skin!! I’ve watched countless kids and non members of the gym access your gym space time after time! The man at the front desk handed me off to a manager thinking I’d over react but I have too much class to even think of acting that way..I’m not the “angry black woman” you thought I was going to be but I am a member who is deeply disappointed in this treatment! Please fix your policy or treat everyone the equally!!
Kollin Woodard
10 months ago
Great fitness club. Everybody is friendly and courteous. Lots of equipment, and places to get your desired workout in. Lap Pool is well maintained, as well as the showers, steam room, and sauna. Definitely recommend.
Marty Joy
10 months ago
The WAC is a decent location. The amenities are vast but service and staff are rude and non accommodating.Bringing my son to the gym with me was difficult in the fact they wouldn’t allow him to come into the gym with me! The gym was empty and not in use… not having trust in your guests to have common courtesy is unfortunate! If the gym was to all of the sudden fill… I don’t think we would’ve minded leaving. Let’s be honest this policy makes NO SENSE
Juan Alsace
10 months ago
My wife and I are members and quite satisfied with the gym. I am writing to particularly single out PT Ericka Hawke, who provides me with a deep tissue massage as I recover from an injury to my right leg. Ericka is a consummate professional. Her technique is thorough - she listens and adjusts her treatment accordingly - is compassionate and empathetic, and is a pleasant person to boot. I am very satisfied with Ericka's service and recommend her highly.
Lynn Anderson
11 months ago
Love this place. My 2nd home. Too bad it's so crowded. Too many people sit on a weight machine & play on their phones.