single listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing image

The Edge Fitness Clubs, located in the Central City Plaza Shopping Center in Westland, MI, offers a variety of fitness classes and modern equipment suitable for all fitness levels. This gym operates with extensive hours and boasts a clean, vibrant environment. Many members highlight the excellent group classes and exemplary instructors like Jaulanda Davenport-Perry, who are motivating and energetic. However, numerous complaints regarding hidden fees and a cumbersome cancellation process have emerged, indicating areas for improvement.

Pros:

  • Extensive variety of fitness classes.
  • Motivating and energetic instructors.
  • Clean and modern equipment.
  • Friendly and helpful staff.
  • Unique amenities like a cinema for workouts.
  • Affordable membership rates.
  • Open 24 hours on many days.
  • Engaging community and supportive environment.
  • Kids' programs available.
  • Effective group workouts for all levels.

Cons:

  • Hidden fees and complex cancellation process.
  • Overcrowded during peak hours.
  • Issues with cleanliness and availability of supplies.

Location / Contact

Rating Stats

3.9

out of 5.0

28 reviews
5.0
7 reviews
4.0
7 reviews
3.0
11 reviews
2.0
57 reviews
1.0

Reviews (110)

author-img

This place is okay. Its pretty clean, and has a reasonably priced shake bar to enjoy after the workout.The major problem is that there is a lot of space management problems. For example, this place has a movie theater in which one can do cardio while watching Captain America. Sounds good on paper, but that leaves a lot less room for the essentials of a gym, which would include a larger free weights area. What exercise space remains feels cramped and crowded.

author-img

Would not recommend this gym at all - unless of course you don't care how much money is taken out of your bank account/credit card. This gym's a scam. The sales reps say one thing, and the credit charges on my file reflect another. And then you're stuck in a minimum 1 year contract and need a written notice to discontinue.They constantly try to advertise their products and services - I was literally getting calls at work to tell me about promotions on their protein powder. If you're looking for a gym where you can mind your own business, go work out, and come back home, without sales reps trying to convince you into ordering their products, this gym is definitely not it.

author-img

Just joined gym and we love everything about it but the music. It’s too repetitive, it seems like they only have one genre. You need headphones to get through a workout without torturing yourself. 😂 …

author-img

Just started going to this gym. It's a great facility and friendly staff. Only issue is that the music is slow and not suitable for working out. Headphones are definitely recommended.

author-img

Beautiful facility, I have no complaints about that. I am not one to ever complain about an establishment publicly, however, this has gotten out of hand. You cannot cancel your membership unless you have a doctors note or have moved however many miles away from the gym. It has been a pain to pay $25/mo when I have moved just under the limit and cannot afford to drive the 25 minutes weekly anymore.They also have been contacting me religiously about payments that are past due when I have been charged every single month.If you live, close, and will live close for the entire year, I have no complaints about this place. However, if you no longer want to go to this gym and don’t have a doctors note or haven’t moved far away, you are completely stuck and no staff can help you whatsoever.I will not be returning and I will be canceling as soon as possible.

author-img

I love this gym staff is amazing and great equipment. I'd like heavier kettlebells and I hate the weekend hours. Very small issues.This gym is great you can not go wrong.

author-img

This place isn’t as great as it use to be. Gym etiquette has declined greatly. Nobody racks their weights. Nobody wipes their equipment. Half the time there is nothing to wipe equipment down with. Lockers have random pieces of worn/smelly clothing that sits for god knows how long. They keep reading an open time of “4am” but they don’t ever open until 5am.Imagine waking up to get a head start on the week only to sit in the parking lot for an hour because I’m sure someone from this place keeps changing their hours on Google back to 4am. Been coming here a long time but I don’t see any improvements aside from it being busier.Edit: if you are late on payment you’ll be charged double. Been late ONE time in 2 years and dealt with this. Just beware and read everything thoroughly.

author-img

I still love this gym but over the past 2 years things have gone downhill a bit...Overall, the gym is clean however, I can't tell you how frequently there are no wipes to clean off your equipment (just gross). No body puts out spray bottles/paper towel.Don't even try going between 4pm-8pm... it's packed. No benches or squat racks available. Even at 5 am you'd be surprised how busy it is there.Zero accountability for not re-racking weights.The staff are super nice and helpful.They have an inBody scanner which is nice for helping to see your overall progress.The classes and instructors have always been great!Might be time to open another Edge in the area (Canton, Plymouth, Belleville). Help spread out the people a bit!

author-img

Opened a membership with them a couple days ago and on my first day I was had gotten the best customer service from Trey and the manager at the time (I think her name was Bree but I’m not sure). They were both super nice and friendly and made it very easy to open up a membership. Not only are the prices cheap, but so far all their equipment looks very clean and functional. It looks like they stay on top of their stuff. I have a 20 minute drive to get to this gym but it’s worth it compared to the gyms closer to my house.

author-img

Absolutely love this gym. I am a SAHM and it is hard to find time to work on myself physically as my children are always with me.Yet this gym has a program called Edge Kids where the kids get to participate in gym programs for a couple of hours. Just long enough for a work out, sauna, massage chair session and shower for myself.State of the art equipment.Classes, particularly spin class sold me as I am an avid spin cycler.Personal trainer guided classes or work with a personal trainer.Woman's only center is quiet and quaint.Personally the upgraded package is worth it for me as I prefer less people around me and tend to opt for the woman's center to work out at.

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.9-star.

This business has 110 reviews.

The address is: 36577 Warren Rd, Westland, MI 48185, United States .

The contact number is +1 734-629-5670

This service is listed under Gym .

Add a Review

Your email address will not be published. Required fields are marked *

Rate this business! *
Add Photos