single listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing image

The Edge Fitness Clubs, located in the Central City Plaza Shopping Center in Westland, MI, offers a variety of fitness classes and modern equipment suitable for all fitness levels. This gym operates with extensive hours and boasts a clean, vibrant environment. Many members highlight the excellent group classes and exemplary instructors like Jaulanda Davenport-Perry, who are motivating and energetic. However, numerous complaints regarding hidden fees and a cumbersome cancellation process have emerged, indicating areas for improvement.

Pros:

  • Extensive variety of fitness classes.
  • Motivating and energetic instructors.
  • Clean and modern equipment.
  • Friendly and helpful staff.
  • Unique amenities like a cinema for workouts.
  • Affordable membership rates.
  • Open 24 hours on many days.
  • Engaging community and supportive environment.
  • Kids' programs available.
  • Effective group workouts for all levels.

Cons:

  • Hidden fees and complex cancellation process.
  • Overcrowded during peak hours.
  • Issues with cleanliness and availability of supplies.

Location / Contact

Rating Stats

3.9

out of 5.0

28 reviews
5.0
7 reviews
4.0
7 reviews
3.0
11 reviews
2.0
57 reviews
1.0

Reviews (110)

author-img

As someone who used to work here. I can say that this facility has gone downhill. I read a lot of these reviews and a lot of them are true about the cancellation policy. It really is a run around and an inconvenient way to operate with no in-club cancellation. There is also a lot of dishonesty amongst many memberships in the club. (Some members might not know that they're in 24 month agreements instead of 12 months). If you're signing up, there is a 3-day grace period to look over your contract. I will highly advise that you ask to get it printed out as the email system for agreements can take some time. The equipment is high quality, but a lot of the gym rules have been exercised for certain members as it is like a buddy system. My advice would be to look over your options and ask yourself if it suits you. In my opinion it is not the right choice to sign up here. As there is just too much dishonesty and unloyalty within the club/ agreement.

author-img

You will fit right in and get all the assistance you need from strength training or working on certain areas...Diego is great along with the rest of the "no pressure" or judgment staff. The facility is laid out nice and is clean.

review image
author-img

I have been a member at Edge westland for a little over a year now and I must say…The staff is amazing, the gym is clean, and the equipment is new! Love this place and I will continue to enjoy it!

review image
author-img

This place is busy all the time but I get a good workout every time I visit, usually 5 times a week.they have awesome protein shakes (different flavors) post workout boost (different flavors)workout gear and more. Love EDGE Fitness

review image
author-img

I’ve been on both sides of the desk at this gym, as an employee and as a member. My experience as a whole has been top tier!The facility is always clean, the employees are friendly, the equipment is the best there is, and there’s a whole movie theater inside with cardio equipment! What other gym can say they have that?

review image
author-img

This gym has it all! Staff is very professional, answers any and all questions, and just overall AWESOME! This gym is definitely unique. I mean what other gym has a Cinema, where you can combine working out while watching a movie on the big screen?

author-img

This complaint is less to do about them, and more to do about their finance company. I wish they would find a better company, I called a week before my account was to be charged for that months payment to put it on hold because I'm first trimester pregnant. they said okay, and everything was fine, but they still charged me. I called them to get It reversed, they did. But then two days later they charged me almost $60 for "missing my payment" + a late fee on top of that. I've always enjoyed my time at this gym, but it's really unfortunate that members have to struggle with this sort of finance issue.

author-img

I had signed 1 year membership with edge fitness center starting January 15, 2020. At that time we didn’t know about COVID situation. During March everything shutdown and so were gyms. Because of the COVID situation I didn’t wanted to hit gym since it was still spreading during September. I asked for a cancellation of membership but they charged me for 2 months extra. Since membership was for $9.99 I was okay with it. But for second month they charged me 50$ which is 5 times. When I called them about this they said it’s yearly enhancement or whatever fees which was never discussed. And the guy told me that it is for next year which they assumed I m gonna renew membership.Very disappointed with edge and I would rather prefer some other fitness centers. Never gonna go back.

author-img

I'd have to say so far so good. Appears very clean, staff is Normally upbeat "and in decent shape" which should be a staple to work inside of a gym, at some gyms you find it to be lacking but not at this one... the people they hire young & older, seem to look and sound the part which is very motivating. My close acquaintance has a membership, and Advised me to visit. I've been allowed to visit with them multiple times without any pressure to join. Yet to feel any high pressure which I think is super important for a gym this is the first gym I've never felt that at 👍👍. On each occasion I did not experience any members who seemed immature or childish, most people seem to have great hygiene.Grows: The music, it seems they try to play upbeat music which is great, but sometimes it's just too loud LOL. And I can take some volume... but sometimes you can't hear yourself speak to your partner.The second area is a biiiig thing for a lot of the ladies... is a hip thrust machine, with the push to develop huge glutes being at the top priority for many in the fitness industry it seems this would be a staple machine now and they would have at least two or even three 🤔🤔🤔, to my knowledge they don't have one.., this is probably a major deal-breaker for many people. I know that my acquaintance is very let down by it.Other than those two things so far I would say this is a pretty upbeat attractive-looking gym. 👍👍

author-img

People don’t join this gym it’s the worst experience I’ve ever had with any service in my life. They take extra money from your bank account and then when you try to cancel your contact at the end they give you the run around and make it impossible to do so. They are fast to take your money but once you want to leave they don’t help or work with you. There are so many good gyms in the area please try them before joining Edge

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.9-star.

This business has 110 reviews.

The address is: 36577 Warren Rd, Westland, MI 48185, United States .

The contact number is +1 734-629-5670

This service is listed under Gym .

Add a Review

Your email address will not be published. Required fields are marked *

Rate this business! *
Add Photos