Hype Athletics in Dearborn Heights offers a comprehensive recreational experience with a wide range of facilities including state-of-the-art gyms and multiple basketball courts. Members appreciate its cleanliness, extensive equipment, and the privacy provided by a dedicated women's section. Additionally, the gym features numerous fitness classes and is family-friendly with programs for kids. While customer service experiences vary, many reviews highlight attentive and supportive staff members, particularly in moments requiring immediate assistance.
However, several customers report instances of rude staff behavior, issues with billing, and concerns about the cleanliness of the women's section. Complaints also mention poor management of racial incidents and discriminatory behavior. These concerns suggest a need for significant improvements in customer service and facility maintenance to ensure a respectful and inclusive environment for all members.
Pros:
- State-of-the-art equipment.
- Dedicated women's section.
- Family-friendly programs and activities.
- Extensive fitness classes.
- Clean and well-maintained facilities.
- Supportive and helpful staff.
- Convenient opening hours.
- Affordable membership options.
- Good community support.
Cons:
- Reports of rude and unprofessional staff.
- Issues with membership billing and cancellations.
- Complaints of discriminatory behavior.
Location / Contact
- Address: 23302 W Warren Ave, Dearborn Heights, MI 48127, United States
- Phone:+1 313-436-0043
- Email:[email protected]
- Website:hypeathletics.org
Rating Stats
Reviews (63)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.8-star.
This business has 63 reviews.
The address is: 23302 W Warren Ave, Dearborn Heights, MI 48127, United States .
The contact number is +1 313-436-0043
This service is listed under Recreation Center .
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Sukayna Alnakash
1 year ago
Went to take my brother to basket ball camp and the two people at front desk were EXTREMELY rude and unhelpful acting as if my simple questions like where the basketball court is were directed to front desk lady. Disappointed
RoRo Bookings
1 year ago
i have no idea what kind of gym this is but i would never recommend it to anyone this gym is a SCAM i cancelled my membership and i paid the cancellation fee and they still charged me for 2 months for membership when i called they told me β¦
Yennifer A
1 year ago
Very bad experience. The worst i have ever had. People over there are rude and weird, there was a fight in the gym and I called over the and they didnβt do anything. I never recommend this gym to anyone under any circumstances.
Maha Shehadeh
2 years ago
I only go there because it is the bearest to my house the front desk people are extremely rude thinking we are sneaking in not polite at all , this is not acceptable , many times female section no soap , no showers πππOh would you please as long as you have ladies only section ,put Shattafeh in ladies restrooms . It only cost 15 $ and my teenager son can assemble it , So it is easy to assemble and affordable .Thank you
Bradley Scott
2 years ago
No supervisor willing to say anything to the unaccompanied minors running around the gym at 10 pm at night.
Noor Shu
2 years ago
Extremely rude staff, especially the lady at the front desk. She claimed that I was faking my id even though i had clarified my date of birth. The few times that I was let in, they had dirty locker rooms and the machines were not clean in the women only section.
Nanysweat
2 years ago
They didnβt respect the kids and treat them like trash
LaLa Saulsberry
2 years ago
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dee dee
2 years ago
filthy womenβs section and has the rudest staff ever. They donβt take concerns about racism seriously, instead they gaslight and invalidate their black members rather than taking accountability and apologizing. Theyβre overpriced and unprofessional, go to another gym. If youβre looking for a professional womenβs only gym try powerhouse or athletica. donβt give this place your money, they wonβt respect you
aq aq
2 years ago
What a horrible establishment. Not a single thing about this place is good. Why someone would ever consider stepping foot in this place is beyond my understanding.