Bear-Glasgow Family YMCA

A special thanks of appreciation to Lisha Fields! I would like to recognize the outstanding efforts so graciously given by Lisha Fields. She is a true gem and is committed to superb service and going above and beyond for the Bear- Glasgow YMCA members and families.

My experience has been less than desirable. I have had two encounters with the front desk. The first one was back in the summer of 2021. The picture that was on file at the time was taken 10 plus years ago. The person at the front desk called my name after I checked in . I said yes, the person just looked at me and I walked in. But I knew she was questioning ny identify. I don't mind questions but tone and manner are essential to positive interactions. Most recently I got a new creditt card and didn't update my card with the front desk. Subsequently. my membership. was cancelled due to non payment. Which I wasn't aware of until I tried to check in the other day. A man behind the desk ,said , "Sheri, your not a member here". Then directed me to someone else to look into the issue . He picked up on the problem immediately, I needed to update my credit card. Why someone else didn't pick up on that is my question. That's not the real problem , the tone and manner of the man behind the desk was poor. I work for a communications company and that type of iinteraction with a. patron would result in immediate customer contact training.

I LOVE THIS YMCA!! i made so many fun memories there at the summer camp and i loved playing soccer & swimming here. it was so much fun like seriously send your kids here because i met so many cool people that i still talk to today and i just had so much fun. the camp counselors were cool to and they were really chill i also really liked my soccer coach and out team won he was a great coach. i made so many fun memories here and it’s a great place 1000/10 ymca

Summer camp prices are RIDICULOUS. $330/week for a child to go to summer camp at a community facility?! Financial aid is only available to people who make a certain amount of money. Oh yeah, and it's $245/month if you pay almost $100/month to be a member. Very disappointing.

Taught me how to swim in a little over a session! Sandy and Sam are great instructors. Everyone is always so friendly!We recently checked out the outdoor pool and wow! It’s beautiful!

I signed up for the YMCA in bear Delaware. The weight room was small, crowded and not very clean. Overall it was a bad experience. I haven't even been a member for 30 days, but when I tried to cancel my membership they said I will be charged for next month anyway. I am frustrated and regret signing up. Don't join the YMCA.

I haven’t even been a member for 30 days when I tried to cancel my membership, but they are charging me for next month anyway! The membership is expensive and the equipment is dirty, the weight room is small, and the equipment I want to use is never available because of how crowded and small it is. Overall not a good experience. Never join the YMCA!

I like going there it’s nice. I would like it better if people that looked like me didn’t think it was their job to police black people. We pay our money to be there as well.. My son is 2 and doesn’t want to just be dropped off with strangers. I brought his stroller and was workingOut in the lobby where are all the machines are6 feet apart and was told I couldn’t do that. I tried to ask why but evidently I pay full priced tuition for my family to just do as they say & for me to never enjoy my membership.

Always great! Staff is so nice and helpful. My kids love going there. Best YMCA I’ve ever been too!

This area is broad and neat and well-equipped. The staff are very kind.I recommend the very good place for your fitness center.