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Fit4life Health Clubs - Wilmington Kerr Ave offers a broad range of fitness equipment and facilities in a welcoming environment. Located conveniently at 11 S Kerr Ave, it provides ample space for workouts, friendly staff, and well-maintained equipment. With additional amenities like a sauna and childcare services, it caters to diverse fitness needs.

Despite its appealing setup, concerns have been raised about cleanliness and billing practices. Several members have reported issues related to membership cancellations and customer service. Nonetheless, the gym has received praise for its positive atmosphere and supportive staff.

Pros:

  • Spacious and well-equipped gym.
  • Friendly and supportive staff.
  • Childcare services available.
  • Sauna and smoothie bar present.
  • Affordable membership options.
  • 24/7 access for convenience.
  • Clean and well-maintained equipment.
  • Inclusive and welcoming atmosphere.
  • Helpful and knowledgeable personal trainers.

Cons:

  • Reported issues with membership cancellations.
  • Concerns about cleanliness and maintenance.
  • Poor customer service experiences.

Location / Contact

Rating Stats

4.3

out of 5.0

27 reviews
5.0
6 reviews
4.0
2 reviews
3.0
4 reviews
2.0
71 reviews
1.0

Reviews (110)

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Love the gym, the workers and the environment!!

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It's a great gym. I like the 24 hours, were I can come and go as I pleased.

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Such a great gym! The vibes are spectacular! I felt so comfortable walking in and the staff are magnificent!

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This place has the WORST communication possible and it is IMPOSSIBLE to cancel your membership. This franchise only cares about money. These gyms make you contact an outside company to "cancel" your membership since the local gym "doesn't handle that stuff" I was told directly. The outside company does NOT respond in a timely manner and you are not able to talk to anyone on a physical phone whatsoever. The written 60-day notice that the gym tells you is allowed apparently does not work-you will continue to be billed. Even after providing valid "proof" of moving-you will continue to be charged. This company does not care about you individually and will gladly continue to take your money. I have yet to have my membership cancelled. If you are thinking about joining Fit4Life save yourself and go literally anywhere else!!

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Stay away from this location!Manager Michael is of no help lack of customer service and liar! offered to credit a charge made on my teenagers account who was on a month to month and was charged extra than the $30 monthly fee. He first stated he couldn’t issue refund due to transaction still pending, perfect once it cleared I checked 4 days later nothing. I go in person then says he can’t issue it they use a third party company and I need to submit for cancellation of membership and credit but then why did YOU offer to credit account of you claim to not have capability to do so. Too much running thru hoops to get issue resolved lack of customer service and dishonesty with customer! I would avoid this location specially with the management they have working there

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"I cannot recommend my personal trainer enough! From the moment I met Kane, I knew I was in good hands. He has a wealth of knowledge and experience that he apply in his sessions, and his personalized approach to training is helping me achieve my fitness goals. Kane is always encouraging and supportive, pushing me to go beyond what I thought was possible, but also listening to my needs and limitations. His passion for fitness is contagious, and I always leave their sessions feeling motivated and energized. Overall, my personal trainer (Kane)is simply amazing.

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fit4life is the best!! the staff is always so nice and helpful and the equipment is great

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Professional staff, exceptionally helpful and nice, sparkling clean club..best gym in 28401

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Love fit4life, brand new spacious gym with lots of equipment. Very nice and clean . Great place to work out

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It looks nice, has lots of machines but way to expensive

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.3-star.

This business has 110 reviews.

The address is: 11 S Kerr Ave, Wilmington, NC 28403, United States .

The contact number is +1 910-399-1343

This service is listed under Fitness Center .

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