Fit4life Health Clubs - Wilmington Kerr Ave

Great gym, literally has every kind of equipment you would need + a smoothie bar and sauna. Not to mention good music in the terrible event you forget your AirPods

This place is the worst. I hate that I ever signed up here. They scammed me into a year+ long membership when they advertised it as monthly. It is a horrible experience trying to cancel the membership as there is many fees associated with it. Do not sign up here they will take all of your money. The staff inside the building are nice and kind and equipment is nice, but the remote team and membership are a scam.

So frustrated with their membership policies. They make canceling a membership very difficult, and if you don’t follow all the steps exactly, you contine to be charged a monthly fee until you do it properly and you have to start all over again with a 60 day notice and a cancellation fee. I’ve never had such a difficult time. It reminds me when I was young many many years ago and joined a gym membership. It’s a scam in my opinion, Just beware and don’t believe everything they tell you. Read your contract.

Terrible customer service.Signed up for 2 personal training sessions a month at $45 per sessions.Prior to any services being rendered I was charged $159. Definitely not what I was expecting based on the communication I received.Because it is now 5 days instead of 3 days later, I am locked into a contract I was not informed I was entering.Complete miss on effective and transparent communication or customer resolution.Be wary, who knows, if you buy a smoothie you might get locked into a $100 a month smoothie contract.

DO NOT JOIN. worst costumer service I have ever received. They lied to me about my contract and just want your money. They do not help you or respond to you at all. They do not care about you. Good gym but I moved cities and needed to cancel my membership. I filled the form I was given but my membership was never canceled. I have continued to be billed and have tried to cancel again but nothing has worked. I’ve reached out serval times for help to cancel and no one has helped me at all. The whole situation is extremely frustrating. Don’t join if you think your gonna be moving anytime soon.

Great gym, clean space, lots of equipment, friendly staff

Very comfortable to work out it as a plus sized girl no one stares and the trainer is awesome

Great gym. Highly recommend. Also great service from the staff

Great staff, very welcoming! Clean gym and always a good time! Would recommend 10/10.

Love this gym! Clean environment, awesome staff, wide variety of equipment and a great stock of gym necessities/accessories!